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Aaron KME

Senior Member

Posts

190

Mon Dec 23, 2013 4:52 pm
Bogdan From Gameloft wrote:
Hello,

I am really sorry about this situation. Our teams are aware of this issue and working on finding a solution as soon as possible!

For any other issues plese visit our Support site http://support.gameloft.com/?lang=en and open a ticket there.

All the best!


Should we expect anything to fix this issue during the maintenance today?
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philthy

Senior Member

Posts

305

Tue Dec 31, 2013 7:38 am
i wouldnt expect this to be fixed anytime soon. after over a month of this im convinced they either dont care or dont know how to fix it.
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Scarletx

Junior Member

Posts

23

Sat Jan 25, 2014 8:55 pm
HiddenShadow wrote:
Hello I need to change my gameloft live email address. I took a break from mobile games for a while but I have returned and the email I used to create my gameloft live was random letters it wasn't a real email. Yes I know that was ****. I have came back and would like to secure my account. How do I do that? The other post regarding this gave instructions that do not accomplish this. Also I have sent a support email but has not heard back in a day. I have my ticket I.d. I hope you can help me and thank you for you time.

Please assist!
Same, I emailed them 5 days ago and I still haven't gotten a Reply back.
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Mary fromGameloft

Veteran

Posts

2130

Sun Jan 26, 2014 8:16 am
Scarletx wrote:
Same, I emailed them 5 days ago and I still haven't gotten a Reply back.


Can you provide us with a ticket ID?
Find the answers to most of our known issues using the support website:

http://support.gameloft.com
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Tiger Tank

Junior Member

Posts

2

Stolen account

Sun Jul 06, 2014 11:03 am
Hello my account has been taken from me the account has four characters main one is TIGER•TANK on tear Coast server please help me get my account back ticket Id is 8229659 someone's playing on my account I know my old user and password if it helps.
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Tiger Tank

Junior Member

Posts

2

Sun Jul 06, 2014 11:06 am
Hello my account has been taken from me My ticket id is 8229659
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Diana FromGameloft

Site Admin

Posts

2003

Wed Jul 09, 2014 2:14 pm
Tiger Tank wrote:
Hello my account has been taken from me the account has four characters main one is TIGER•TANK on tear Coast server please help me get my account back ticket Id is 8229659 someone's playing on my account I know my old user and password if it helps.


Hi!

You've been contacted an hour ago by one of our agents, please check your e-mail inbox :)

Kind regards!
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Magdi Shedad

Junior Member

Posts

8

Location

Medina, Saudi Arabia, Saudi Arabia

Thu Sep 04, 2014 12:58 am
my account is hacked by someone i cant retrive my password because i singed with fake email
i work hard on my charr in there , i want back, the hacker changed my password today , my password was (123qwe123)

please help
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Magdi Shedad

Junior Member

Posts

8

Location

Medina, Saudi Arabia, Saudi Arabia

Fri Sep 05, 2014 2:50 am
P l e a s e h e l p
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Magdi Shedad

Junior Member

Posts

8

Location

Medina, Saudi Arabia, Saudi Arabia

Sat Sep 06, 2014 10:41 am
Why nobody answers, what this forum for ?