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Anthea

Junior Member

Posts

4

Wed May 13, 2015 10:52 am
Hi,
Name : An†hea
Class : Monk
Server : Observer's Market
Operating system : Android
Ticket Id : 9905404
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__malevolent__

Member

Posts

30

Wed May 13, 2015 11:37 am
Radu, will there be any way for us to get our level 7 gems back? I've emailed cc and they are being very unhelpful about it. Just saying they can't help when in fact I know they can... If it is able to be taken away, it can be put it back.
Your friendly neighborhood Tyrant
Whispering Isle

Tyranis
§nak£
Tyranis(Jr)
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Moe189

Junior Member

Posts

11

Wed May 13, 2015 2:22 pm
I need help too please to reset Monkeyquest

Ticketnumber: 7155059



Radu Gameloft wrote:
Hi Nightroad,

Thank you for taking the initiative to do this. I encourage this kind of approach for future issues as well. Making it easier for me to get more players addressed on the same issue saves time for both sides. The items removed were either duped items, items purchased with duped items or items containing duped items(such as gems). As you guys already did, anyone who's item doesn't fall in one of the categories I described above should contact customer care. Please have patience regarding the feedback though, the investigation takes time. I've sent the above to the devs with the exception of the ones that cc told were already requested for a check.
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IamShae

Junior Member

Posts

14

Location

California US 🇺🇸

Lost item(s)

Wed May 13, 2015 5:35 pm
I didn't log in for the last week and a half. So my issue may or may not apply.

I had an unknown tomorrow cloak and other misc items in AH. When I returned yesterday...no mail or money and no return
items from AH.

it took a lot of material and
essence to create it.

Was it removed ? I don't remember the other items. They were just materials I collected to sell. But still... I'm out the gold and time and effort.
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@KingLeo@

Junior Member

Posts

11

Wed May 13, 2015 5:36 pm
Hello,

Ticket - ID 9936149

Server - Observe's Market

Class - RANGER (ASSASSIN)

Operating system - Android

Character name :@KingLeo@


I need my weapons back was both t4+ please do something .
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__malevolent__

Member

Posts

30

Wed May 13, 2015 6:03 pm
IamShae wrote:
I didn't log in for the last week and a half. So my issue may or may not apply.

I had an unknown tomorrow cloak and other misc items in AH. When I returned yesterday...no mail or money and no return
items from AH.

it took a lot of material and
essence to create it.

Was it removed ? I don't remember the other items. They were just materials I collected to sell. But still... I'm out the gold and time and effort.


If you were banned and put them in before ban, whatever was mailed back to you should have expired in the mail by now. Nothing you can really do about it.
Your friendly neighborhood Tyrant
Whispering Isle

Tyranis
§nak£
Tyranis(Jr)
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lenni113

Junior Member

Posts

1

Wed May 13, 2015 8:01 pm
Name: iTz_My
Ticket-id:9759885
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spoiter

Junior Member

Posts

2

Location

Doha, Qatar

Thu May 14, 2015 3:20 am
Pliz help radu

My Ticket ID : 9942332
User name : papoii
Class : Warrior
Server : America - Arcadian Forest
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Mülayim

Senior Member

Posts

115

Location

Salihli, Manisa, Turkey

Thu May 14, 2015 4:05 pm
How about legendary crystals ? Do you will hijack them ? Radu ? Please answer to me.
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Ivan Molina

Junior Member

Posts

4

Location

Bérgamo, Italy

Thu May 14, 2015 5:17 pm
Pliz help radu

My Ticket: 9935521
Class : assassin
Server : Europe - observed market