no avatar

sourabh7625

Junior Member

Google Play (Android)
Posts

13

Ella FromGameloft wrote:
Hello, sourabh7625! Of course you will get a reply! I just sent a reminder about your ticket. Please keep me updated! ^-^


 

Hello Ella,
Unexpectedly today I received a respone from gameloft's customer care team on email and in which responder asked some in game related details.
User avatar

Ella FromGameloft

Community Manager

Apple (iOS)
Posts

1

That's great, sourabh7625! Thank you for the update. Don't forget to reply! ^-^
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sourabh7625

Junior Member

Google Play (Android)
Posts

13

GEFDETT wrote:
It really takes a long time for someone to answer our problems. But we have nothing to hope that they will respond to the ticket as soon as possible.

Hey did you get any response from gameloft?

Did you try to login with social account?
try now, mine is working.

and thanks for creating this thread, it helped me to get response from gameloft.
no avatar

sourabh7625

Junior Member

Google Play (Android)
Posts

13

Ella FromGameloft wrote:
That's great, sourabh7625! Thank you for the update. Don't forget to reply! ^-^

Thank you Ella, now I am able to login with my social account.
gameloft could not have respond to me without your help.
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ZERO_TM

Junior Member

Google Play (Android)
Posts

3

my facebook account was broken, how can i get game?
no avatar

ZERO_TM

Junior Member

Google Play (Android)
Posts

3

Здраствуйте у меня взломали facebook и теперь ошибка "обнаружен параллельный доступ" 
"вход в этот аккант выполнен с другого устройства"
User avatar

Ella FromGameloft

Community Manager

Apple (iOS)
Posts

1

@ZERO_TM, please reach out to Customer Care!
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sourabh7625

Junior Member

Google Play (Android)
Posts

13

Ella FromGameloft wrote:
@ZERO_TM, please reach out to Customer Care!
 


hi Ella,
I am experiencing same problem again.
after I tried to switch my mobile now I could not logged in into my any of social account.
should I raise an another issue. or earlier one can do the job.
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later

Junior Member

Google Play (Android)
Posts

3

I have same problem . let's see if Ella could help us.
User avatar

Ella FromGameloft

Community Manager

Apple (iOS)
Posts

1

Hey, sourabh7625 & later! Please don't hesitate to contact our support team. They will be able to help you out! Cheers! ^-^