No answer from Customer Care-Post unansw...

Conversation ID: #278802

Please, help me push my ticket, its been weeks now with no valid response, the only agent who replied referred me to a closed conversation which i cannot reply to, now i've opened a new conversation, kindly help me push it. Conversation ID: #291158

i want to transfer my asphalt 9 data progress to my pc , i contacted the customer care but didnt recieve any answer so far
And here's my Entry ID: 109917598 and my conversation ID: #289005

My ticket has been replied to, but the problem is not solved.
Could anyone please follow up or check with Valeria. Her last reply was 2 days ago.
Conversation ID: #281168

Conversation ID: #294423

[Ella FromGameloft]

Reminder: usually it takes between 24-72 hours for an agent to get back to you, but it can take up to 7 days! Post the conversation ID only after that period has passed. Thanks!:)

Entry ID: 109916790I waked up this morning and my game ID data was reset to the beginning I WAS A LEVEL 17 GARAGE 100 REP AND I RECENTLY JUST HOUGHT THE LEGEND PASS WHY IS MY PROGGRES GONE

Hi! Yesterday I woke up after my sleep after work, I wanted to play to make Apollo N to 5 stars, and then I saw I got banned for 2 days for "making unauthorized alterations to the game". I don't know what it is, but I don't use any hacks or edit any files. Please look at my ticket, I made so much progress, I even spent some money so I don't want to lose that. Entry ID: 109922484, conversation ID: 294834

Hello,
It's been 5 days now since last reply from CS about my case that was not solved. I'm loosing lots of rewards and opportunities to accumulates game's tokens.
I'm following up on Conversation ID: #281168 (reported on Jan 7 2021)

2 days passed and I'm still banned when it says it is for 2 days, please help. Entry ID: 109922484 Conversation ID: 294834