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Vas22281

Junior Member

Google Play (Android)
Posts

14

Lost all the game progress Asphalt 9, contacted CC several time but got no response yet.
I have follow all the instruction they have mentioned in email to resolve issue but unfortunately no luck.
Sent then device Id as well they have suggested in automated email.
Tickets id -  18071645
Your ticket ID is 18051693.
It willl be great if any one update me.
Cheers.
User avatar

Mina_FromGameloft

Community Manager

Posts

425

Hey Vas22281 and Wee Peng Ang! I have sent a reminder to the Customer Care team!
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Vas22281

Junior Member

Google Play (Android)
Posts

14

Mina_FromGameloft wrote:
Hey Vas22281 and Wee Peng Ang! I have sent a reminder to the Customer Care team!

hi Mina. 
Thanks for your input, CC has been in touch and they have restore my game progress expect I lost my club.
Thanks for your help.
Cheers.
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D'EVIL

Junior Member

Google Play (Android)
Posts

1

its been more than 48 hours, my issue has not resolved yet...what the hell is going on...my scores are not getting added...when my issue will get resolved ???...when i'll start playing ???...my ticket number is 18141645...& my id id 6279db
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ImperialMAB

Member

Windows PC
Posts

45

no reply from CC team..Almost 8 days now.
My ticket id is 18086071.
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RichardLagos

Junior Member

Google Play (Android)
Posts

9

Yo tampoco puedo sumar pts a mi club ni tampoco puedo buscar mas corredores en mp ayuda porfavor mi ID: 1331e4
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RichardLagos

Junior Member

Google Play (Android)
Posts

9

Hola ya llevo mas de 1 mes sin poder sumar pts a mi club y no emparejando en mp solicito ayuda porfavor ya es demaciado tiempo  mi ID es 1331e4
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Viktor-v12

Junior Member

Google Play (Android)
Posts

4

Здравствуйте мне до сих пор не пришли ответы по моим билетам 18140985 и 18108849 пошло уже почти семь дней с момента обращений !!!
User avatar

marwantaha

Junior Member

Windows PC
Posts

4

I havent received any reply from the customer Care! I have sent my message 15 days ago, please help me. My Ticket number is: 18052381, 18010955 and 18010965.
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Mina_FromGameloft

Community Manager

Posts

425

I have sent a reminder to customer care to check those thickets,Cheers!