Cannot save settings

Moderators: Cycona2704, MVP, Moderator, Dev Team

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SandyChau

Junior Member

Apple (iOS)
Posts

1

Cannot save settings

Tue Aug 21, 2018 12:37 am
Hi, i can’t seem to save my swipe settings.  They keep going back to 50%.  Can someone help please?
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Cycona2704

Junior Member

Google Play (Android)
Posts

3

Re: Cannot save settings

Tue Aug 21, 2018 3:27 pm
Hi, Please follow these steps one by one :
1) Clear the cache of the app
2) Uninstall the game
3) Reinstall the game from the play store.
4) Run cache cleaner to clear all the mobile caches. 
5) See if the problem still persists.
If the problem still persists then please contact the customer service  
Thank you!
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Andrei FromGameloft

Retired Community Manager

Windows PC
Posts

15

Cannot save settings

Tue Aug 21, 2018 4:08 pm
Hello SandyChau, please note that this is a known issue that will be fixed in the following update.
That being said, if you change the value of sensitivity and exit the options menu the sensitivity will remain as you selected it. If you go back to the menu, it will change to 50% though.

Thanks,
Andrei
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Goregasm

Junior Member

Windows PC
Posts

19

Re: Cannot save settings

Tue Aug 21, 2018 7:55 pm
Andrei FromGameloft wrote:
Hello SandyChau, please note that this is a known issue that will be fixed in the following update.
That being said, if you change the value of sensitivity and exit the options menu the sensitivity will remain as you selected it. If you go back to the menu, it will change to 50% though.

Thanks,

It doesn't give me the option to change out of 50% at all. what am I supposed to do