Can't find player

Hey,

I have downloaded this game and I made a club, but I can't find my friend using his player id to add him and he can't find my club using my club id. 

Can ayone help me out?

Much thanks

[Andrei FromGameloft]

Hello, could you please share a screenshot of the issue your facing and your player ID? Thanks in advance.

Regards,
Andrei

Same thing happened to me several times, i can't find some friends (playing on different platforms).

Could it be a garage level issue maybe? or platform? cb1ec
Screenshot 2: the result i got, which is a different profile 

Uploading screenshots of my friend's ID and profile and the results i got when i looked for him:
Screenshot 1: my friend's profile (ID: cb1ec)
Screenshot 2: the result i got, which is a different profile 

I just hope its not a cross-platform issue 🙏🏼

[Fabien FromGameloft]

Oumaima, that's because you just can't find players from another platform. You will only be able to discover people that are playign on the same platform as yours.

2 players from diffrent paltform can have the same palyer ID.