Crash & Burn

Moderators: Cycona2704, MVP, Moderator, Dev Team

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ElementX74

Junior Member

Windows PC
Posts

9

Crash & Burn

Sat Aug 04, 2018 4:32 pm
The game crashes immediately upon starting.
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axterandres

Junior Member

Google Play (Android)
Posts

1

Re: Crash & Burn

Sun Aug 05, 2018 2:44 pm
The same happens to me. When I run the game the Gameloft logo appears, then the screen goes black and after about 10 seconds it closes... Please Gameloft help :(
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ElementX74

Junior Member

Windows PC
Posts

9

Re: Crash & Burn

Sun Aug 05, 2018 4:32 pm
axterandres wrote:
Yours is getting 5 seconds longer than mine, lol.
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GiulioAdriano

Junior Member

Windows PC
Posts

5

Re: Crash & Burn

Mon Aug 06, 2018 3:40 am
My game keeps crashing after 5-10 minutes. I lost multiplayer races, events, fuel and campaign missions because of this. Running on an i7 8700, 16gb ram and installed in ssd.
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Andrei FromGameloft

Retired Community Manager

Windows PC
Posts

15

Crash & Burn

Mon Aug 06, 2018 10:16 am
Hello everyone, looks like a nasty issue you're having with the game. :( Please use this following link: https://support.gameloft.com/contactus? ... verify=yes to get in touch with the Customer Care team and an agent will help you out.

Thanks,
Andrei
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GiulioAdriano

Junior Member

Windows PC
Posts

5

Re: Crash & Burn

Fri Aug 10, 2018 4:02 am
Yeah, I tried that. 4 days passed and no answer from the Customer Care. The game updated and now I can't even play anymore. When I click to start a race the game freezes and closes.
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Andrei FromGameloft

Retired Community Manager

Windows PC
Posts

15

Crash & Burn

Fri Aug 10, 2018 2:33 pm
Hello again, can you please share with me your ticket ID from your email conversation with the CC team so I can forward them a reminder? Thanks! :)

Regards,
Andrei
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GiulioAdriano

Junior Member

Windows PC
Posts

5

Re: Crash & Burn

Fri Aug 10, 2018 7:02 pm
16497930
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MininuMudoTM

Senior Member

Google Play (Android)
Posts

123

Re: Crash & Burn

Fri Aug 10, 2018 8:56 pm
GiulioAdriano, try uninstalling your game and install again! My Windows Store messed up the game files when it downloaded the update for the game, so that could've happened to you too!
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GiulioAdriano

Junior Member

Windows PC
Posts

5

Re: Crash & Burn

Sat Aug 11, 2018 3:14 pm
Already tried to reinstall but the game is still crashing