no avatar

Phoenix300Gunner

Junior Member

Windows PC
Posts

5

i have a big issue about multiplayer and club.I can't play mp or join club.it always says "access restriction".Its been 5 days i have this problem.i downloaded the game again and reinstalled it but nothing happened.I complaint about it to the customer care but NO REPLY. Maybe its the XBOX LIVE or something else.....but i don't know.Next time try to add another way to connect like facebook......I'm 
just waiting for an update.I'm not able to play as the career mode is becoming very difficult....pls do something as fast as possible.
#Disappointed....!!!!!!!!!!!!!!!!!!!!! :'(
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Zohirul Islam

Junior Member

Windows PC
Posts

6

Location

Bangladesh

Re:

Fri Aug 03, 2018 12:58 pm
I have the same problem here. Where are you from. i am from Bangladesh
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Nathaniel7

Junior Member

Google Play (Android)
Posts

10

Re:

Fri Aug 03, 2018 2:03 pm
I have the same problem 

i am from Martinique
User avatar

Andrei FromGameloft

Retired Community Manager

Windows PC
Posts

15

Hello everyone, if you already contacted the Customer Care team could you please share with me the ticket ID so I can send a reminder? If not, then I strongly recommend that you do so via the in-game button.

Thanks,
Andrei
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Nathaniel7

Junior Member

Google Play (Android)
Posts

10

Re:

Fri Aug 03, 2018 7:05 pm
File number :16474982
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Nathaniel7

Junior Member

Google Play (Android)
Posts

10

Re:

Sat Aug 04, 2018 1:02 am
Le problem est toujour la et on me recontacte pas 

si sa continu comme sa je désinstalle le jeux
User avatar

GyspyBlu

Junior Member

Windows PC
Posts

1

Re: 16482588.

Sat Aug 04, 2018 3:39 pm
Andrei FromGameloft wrote:
Hello everyone, if you already contacted the Customer Care team could you please share with me the ticket ID so I can send a reminder? If not, then I strongly recommend that you do so via the in-game button.

Thanks,
Andrei
no avatar

Phoenix300Gunner

Junior Member

Windows PC
Posts

5

Re: Access restriction

Sat Aug 04, 2018 7:11 pm
My ID;16464330
User avatar

Andrei FromGameloft

Retired Community Manager

Windows PC
Posts

15

Thanks for the info everyone. I sent a reminder to the CC team to follow up on your tickets.

All the best,
Andrei
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Zohirul Islam

Junior Member

Windows PC
Posts

6

Location

Bangladesh

Re: ticket ID is 16472870

Tue Aug 07, 2018 8:11 am
Andrei FromGameloft wrote:
Hello everyone, if you already contacted the Customer Care team could you please share with me the ticket ID so I can send a reminder? If not, then I strongly recommend that you do so via the in-game button.

Thanks,
Andrei