Car face towards wall + A9 crash

I don't have a lot of time, but when I play A9, these things sometimes happen:
- Start of the race: Car just randomly turn right hitting the wall resulting massive loss of speed.
- Finishing race: After claiming rewards, game crashes.
I didn't capture them (Unfortunately), but please fix these issues so that A9 will be more fun.
I

[Andrei FromGameloft]

Hello, I would advise reporting this issue to the Customer Care team so an agent can investigate this issue. Also, could you please post a video or screenshot of the steering problem you're facing?

Thanks,
Andrei

This happen sometimes, but I don't capture pics (don't know how!) so try to imagine a car starting and immediately facing the wall.
Game crash might be because of my computer.
Thanks,
JG10.

[Andrei FromGameloft]

Hi again, are you playing with a controller or with a keyboard?

Thanks,
Andrei