BUG & ISSUE STATUS

Moderators: Cycona2704, MVP, Moderator, Dev Team

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Fabien FromGameloft

Community Manager

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1678

BUG & ISSUE STATUS

Fri Jul 27, 2018 11:32 am
Hi racers! This is the thread in which you will find the status of issues that we might have on Asphlat 9. May this thread stay as empty as possible.

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Manual Controls Sensitivity Save Issue and Workaround
Thanks to our amazing players, we learned that the live version of Asphalt 9 Legends (v101) suffers from a bug related to manual controls sensitivity saving.The sensitivity value set by the players will always resets back to 50%, every time the controls settings page is accessed.

The workaround is fortunately very simple: set the desired sensitivity value and do not return to the settings page. The new value will be saved.

This is of course a top priority fix for us for the very first update we’ll release in the future.

Special shoutout to Ansanger and Driver X from our forums for helping us identify both the issue and the workaround.
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Fabien FromGameloft

Community Manager

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1678

Re: BUG & ISSUE STATUS

Fri Jul 27, 2018 11:32 am
Impossible to edit club information
We are aware that some can't edit their club details (ex: changing the name of the club). We are investigating, and this issue will be fixed as soon as possible. 

Making it to a reward bracket with a time that shouldn't qualify you, in the Lamborghini Aventador SV coupe
There is a display issue in this very specific cup. The game explains that you have reached a random bracket of reward, when you actually have not. This issue shouldn’t happen again in any other cup. Thanks for your understanding.
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Fabien FromGameloft

Community Manager

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1678

Re: BUG & ISSUE STATUS

Fri Jul 27, 2018 11:33 am
Audio issue on Windows
Thanks for yoru report! It's is going to be fixed in the upcoming update.

Impossible to connect to Multiplayer with Wifi
We are still investigating this issue, please come share your experience in this thread: 
viewtopic.php?f=2312&t=643852&p=3387056#p3387056
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Fabien FromGameloft

Community Manager

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1678

Re: BUG & ISSUE STATUS

Mon Jul 30, 2018 3:41 pm
Stuck at Gameloft Logo (android)
The issue has been fixed!
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Mina_FromGameloft

Community Manager

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428

Re: BUG & ISSUE STATUS

Tue Sep 04, 2018 9:02 am
Ads cannot be viewed [All Platforms]
The issue has been fixed!
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Mina_FromGameloft

Community Manager

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428

Re: BUG & ISSUE STATUS

Thu Jan 31, 2019 12:56 pm
The Koenigsegg Regera Special Event

In the Koenigsegg Regera Special Event, players can win the said car, not the Bugatti Chiron.
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Mina_FromGameloft

Community Manager

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428

Re: BUG & ISSUE STATUS

Fri Sep 06, 2019 12:44 pm
Game crashes on Windows
As you may already know, we're already preparing a hotfix update and we're happy to share that it's almost ready and will be available very soon. [THE HOTFIX IS OUT]
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Mina_FromGameloft

Community Manager

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428

Re: BUG & ISSUE STATUS

Mon Sep 09, 2019 11:44 am
Club Rewards
We're currently investigating an issue with club rewards in Special Event.

And we are aware and looking into the issue with blueprints displayed in "How are my mates doing?".
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Mina_FromGameloft

Community Manager

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428

Re: BUG & ISSUE STATUS

Mon Sep 09, 2019 11:46 am
Ads issues

We are investigating the problems with in-game ads. If you are experiencing any issues with ads, please join this thread: viewtopic.php?f=2328&t=688005&p=3807597#p3807597