Thu Jul 02, 2020 10:26 pm
Dear forum members
I write to you on behalf of my teammates of Gr Racers club. We are an active club and most of us are garage level 15 or above. We are very disappointed of the way you as a company treat to us as active players. During the last two seasons we are buying legend passes , packs that worth real money and play at least 6 hours per day our favourite game ... Asphalt 9. Our experience of your actions, planning and marketing in the the game is very disappointing, at least. Both last seasons buying the legend pass gave us a minor low class car, some benefits like extra gas, reputation points and trade coins but we didn't get even close to unlock the top cars of each season. So, in addition, we had to spend more real money to get them. We are also terribly disappointed of the , as you call them, game mechanics. We were buying 10xpacks costed 750 tokens or more each. We were also buying packs that costed real money, a lots of them, quick assuming for me and my teammates , more than a thousand euros during the last two seasons. We are disappointed that drop rate was just for the show, 10%, 20% whatever it was, it meant that if it delivers a featured item drop out of, for example, 20 cards it should be enough for the game mechanics. Also, from our experience, we seemed to get more commonly drops of the featured item that we had already maxed. For example I mostly needed huracan's blueprints and got Aventador j's that I already had, and another teammate needed Aventador j's blueprints and mostly got huracan's that he had maxed already and conclusively this is marketing, not random, sorry!! Last time I spent 54.99€ and I bought a 15xpack with a 10% drop rate delivered me 0 featured items and I applied to you to ask for my money back to make things right. We were waiting for the new season pass to see some better benefits so we would buy it. We now see that the new season pass is more expensive than the last two and gives lessen things, minor car minor items a few tokens ect. So, we are here to say that we have decided not to buy anything that costs real money for this season or from now on until we see that you have seriously changed your behaviour, planning and marketing towards to all players like us, as we love and support the game with both our presence and our money. For the Gr Racers club On behalf of k1mi, giorgosacab, AceOfSpades, GreekFreak 21, XAPIAS-4-, Vasilis, I as manolis2910 and my other teammates.
For all the arguments above I have kept evidence videos that I have uploaded on my Google drive to share the links if asked to. This post will also be sent to the support team.
Yours faithfully
EMMANOUIL