no avatar

layadi

Junior Member

Google Play (Android)
Posts

3

Hello . I am a very goob player I did not anything that contradicts the laws .  I blocked the ban because "please reply me as soon as possible . There are sometimes there is no reply from you I am very sad i do not want to leave please please release me   =23.6563pxI hope To know why I am banned and witch time you will open my ban acconte my
gmail is mohamedlayadi8@gmail.com 
my ID 14777663 
thx :')
no avatar

layadi

Junior Member

Google Play (Android)
Posts

3

Hi
I am Ben for no reasons! can you help me my ID tickets : 14777663 also i am banned at 4th Dec 2017
I hope you answer me fast as you ! ! !
Thanke you
no avatar

poepindesoep

Junior Member

Google Play (Android)
Posts

7

Dear Gameloft,
​ive got banned and i didnt get a answer
Can u check this ticket?​ 15441553
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1NST4K1LL

Junior Member

Google Play (Android)
Posts

1

Cc hasnt answered me on my question

Thu Mar 29, 2018 8:55 pm
My ticket id:15528157


I need help with a purchase because i cannot buy appackage from the game
User avatar

Irina FromGameloft

Retired Community Manager

Apple (iOS)
Posts

39

Location

Gameloft

Hi, @1NST4K1LL
One of our agents has already provided you with some troubleshooting tips on March 29 and he was wondering if they helped out. Could you please reply to the e-mail which was sent to you?
Thanks
Community Moderator on a bunch of awesome Gameloft games 
no avatar

Impenetrable Toad23

Junior Member

Google Play (Android)
Posts

1

I got banned for nothing

Tue Apr 10, 2018 1:50 pm
I got banned and contacted you... after I contacted your customer care one of your team wrote that you'd need a google Id so I wrote it to you but I got no answer my ticket Id is 15588411 my old ticket Id before i told you my google Id
  was 15583111 please answer me and maybe if I didn't do anything like I'm convinced of unbann it... thanks for help
no avatar

anasahad

Junior Member

Google Play (Android)
Posts

1

Ticket ID - 15773533

No reply since 9 days. I'm going crazy. I have lost my game progress.
User avatar

Irina FromGameloft

Retired Community Manager

Apple (iOS)
Posts

39

Location

Gameloft

Hi there! I've forwarded the latest ticket IDs :) Thanks for letting me know
Community Moderator on a bunch of awesome Gameloft games 
User avatar

amankanojiya25

Junior Member

Google Play (Android)
Posts

15

I just got banned today because of no reasons I just opened limited edition
boxes with my diamonds and I got some weapons like pencil pusher and dragon
boat, after few hours my account got banned, I can't write an support
appeal in Gameloft because my model and manufacture is not mentioned my
mobile is new Tenor G. Pls I want Unban I love this game, im using Gmail please help me. I can't find the customer care button so I'm using email. Please help me i've never cheated the game .pls I don't deserve this ban.i was using this account with Facebook now I'm opening game it's shows error 0-37--234. My account is Linked with face book.


My Ticket I'd :- 16234513
Username :- Aman Kanojiya
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Azeri Craft

Junior Member

Google Play (Android)
Posts

1

Hello Irina , i didnt receive answers to these tickets ( theyre with my entry id ) : 16237241 (E.ID : 107224546) , 16227837 (E.ID : 107218884) . Please , tell to Gameloft Games Corp. , i want answers to my technical and gameplay issues , thank you:)