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Dyego.nascimento

Junior Member

Google Play (Android)
Posts

2

Problema na Conta / Account Problem

Wed May 09, 2018 1:49 am
Boa noite,
Estou com um problema na minha conta. Vinculei ao Facebook normalmente, porem aquele nao passa do inicio ficando em Loading. 
Quando reinstalo, inicio normalmente, mas quando conecto a minha conta que estava no facebook, o jogo trava e nao entra mais.
Ja tive valores comprados nesta conta.
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Good evening,
I have a problem with my account. I linked to Facebook normally, but that does not go from the beginning getting in Loading.
When I reinstall it, I start normally, but when I connect to my account that was on facebook, the game crashes and does not enter anymore.
I already had values purchased in this account.
User avatar

Gameloft_Shaun

Community Manager

Posts

1404

Re: Problema na Conta / Account Problem

Wed May 09, 2018 5:04 pm
Dyego.nascimento wrote:
Boa noite,
Estou com um problema na minha conta. Vinculei ao Facebook normalmente, porem aquele nao passa do inicio ficando em Loading. 
Quando reinstalo, inicio normalmente, mas quando conecto a minha conta que estava no facebook, o jogo trava e nao entra mais.
Ja tive valores comprados nesta conta.
------------------------------------------------------------------------------
Good evening,
I have a problem with my account. I linked to Facebook normally, but that does not go from the beginning getting in Loading.
When I reinstall it, I start normally, but when I connect to my account that was on facebook, the game crashes and does not enter anymore.
I already had values purchased in this account.

Hi Diego, 

Could you please contact customer care in-game! They will try and get this sorted out.

Cheers
Community Manager for Dungeon Hunter Champions & Gangstar New Orleans