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Unable to watch ads...

Moderators: MVP, Moderator, Dev Team

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AlexleJesus

Junior Member

Posts

1

Unable to watch ads...

Sun May 07, 2017 3:38 pm
Yesterday after watching a couple of ads, it started to say " Ads are disabled ". This morning is the same thing, why??
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iZero

Senior Member

Posts

115

Re: Unable to watch ads...

Sun May 07, 2017 6:21 pm
I am facing the same thing. I just restart the game and it works, sometime it might not tho.
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MeegwaReading

Junior Member

Posts

28

Re: Unable to watch ads...

Mon May 08, 2017 4:42 pm
Started yesterday for me too. Mine says my internet connection is too slow even though I can watch YouTube on my phone just fine. The drive in theater, movie/reward every 6 hours, and pop up ads are all affected.
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spiderkitten

Junior Member

Posts

13

Re: Unable to watch ads...

Thu May 11, 2017 7:55 am
I had this as well, but was able to watch an ad 5 seconds later.
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Davide_Forestieri

Senior Member

Google Play (Android)
Posts

128

Location

Prato, Italia

Re: Unable to watch ads...

Thu May 11, 2017 3:48 pm
I can't watch ads, and hence gain the chest every 6 hours, since the beginning of the event.

The problem is only on this GL game, on dragon Mania Legends everything is fine.
Games played:
Dragon Mania Legends
Region: Android Eur.


Top dragons:
4**** Lvl 80 Kongming
4**** lvl 80 Pixie
4**** lvl 80 Briar
4**** lvl 80 Narwhale
4**** lvl 80 Titan
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Scottsgirl329

Junior Member

Posts

1

Re: Unable to watch ads...

Sun May 28, 2017 5:16 am
I'm having the same problem and everything customer service told me to do isn't working. I've even had them reset my game. It's really fusturating since I like this game a lot.
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Zxaboss

Junior Member

Google Play (Android)
Posts

2

Re: Unable to watch ads...

Sun Jun 23, 2019 2:55 pm
Hello, am having issues watching ads. It say “sorry no ads available... ” this has been going on for weeks. Please help
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Stephrod

Junior Member

Apple (iOS)
Posts

1

Re: Unable to watch ads...

Sat Jul 13, 2019 5:02 am
I have been playing this game for years and I love it. However, it’s been a few months that I can not watch ads and therefore can not advance in the game as I would like to. This is extremely frustrating and sadly makes me want to delete the game all together. Please fix the issue ASAP
Thank you
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coolj1980

Junior Member

Apple (iOS)
Posts

1

Re: Unable to watch ads...

Tue Jul 23, 2019 6:18 am
Android: Settings -> Google -> Ads -> Reset advertising ID -> Restart device. 

iOS: Settings -> Privacy -> Advertising > tap on "Reset Advertising Identifier" and confirm the ID reset.