Have you encountered an issue or bug while playing? Let us know over here!
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claw68

Junior Member

Apple (iOS)
Posts

19

I unlocked the new mega event (tier 4) earlier (when it didn’t have the correct icon). Then hours later, after I played a game, I noticed that it is locked now. I lost my 5000 tickets because i think the event was reset. Can I get my tickets back? Does anyone else encountered the same issue?
no avatar

Deathmatch

Junior Member

Google Play (Android)
Posts

2

Yes. Same case like me. I lost 10,000 tickets
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tencho.atanasov

Junior Member

Google Play (Android)
Posts

1

It's the same with me.
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leafsweeper

Junior Member

Apple (iOS)
Posts

15

Obviously this is a bug and I met the problem as well.

My ID: 78ccf2
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Mephitis

Junior Member

Apple (iOS)
Posts

9

Happy....and un-happy i'm not the only one with that issue !
To top it off, the match i got my 12th MVP was the one i came back to find out all had resetted, hence getting no tier 4 gear, and losing progress towards it along with the 5k tickets...
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LavaOatmeal

Junior Member

Apple (iOS)
Posts

5

It happened to me as well.

I registered and almost fulfilled the final check to finish the event.  I see this morning it’s locked,  not happy I lost tickets and progress.
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Eric0318

Junior Member

Apple (iOS)
Posts

2

Oeps, I'm disappointed with the same problem, too. I had only one remained task for MVP, but it was totally reset. How could I receive again my 5000 tickets and my tasks?
ID: 8f2de3
User avatar

claw68

Junior Member

Apple (iOS)
Posts

19

They have to refund and do it quick. Because we only have few hours left to finish the task.

Anyway, I encourage you all to contact support so they can look into the matter officially.
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Joshy

Junior Member

Apple (iOS)
Posts

26

Yeh same here

And what is with tier 4? It’s always been tier 5

Bring back tier 5 for this or it is a big waste of money
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Hello agents,
We got your reports on this matter, thanks! We decided we will be compensating you for the troubles encountered.

I posted the resolution here: viewtopic.php?f=2210&t=679833&p=3691611#p3691611

Keep in touch in case you don't hear back on this! 😉😊