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Progress Lost? [READ HERE]

Moderators: MVP, Moderator, Dev Team

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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Progress Lost? [READ HERE]

Mon Jan 14, 2019 2:44 pm
Hi ERTOOTH!

I see you just created your profile - that's actually the reason. Our Forum has an anti-spamming system that allows users to post a new thread only after posting three different messages. Keep being active and you will be able to open up your own thread soon. :)
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DANI3L'S

Junior Member

Windows PC
Posts

3

Re: Progress Lost? [READ HERE]

Sun Jan 20, 2019 12:36 am
E PERDIDO MI PROGRRESO , NIVEL DE TODO QUE HAGO ???? 
QUE TENGO QUE HACER ?
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DANI3L'S

Junior Member

Windows PC
Posts

3

E PERDIDO MI PROGRESO

Sun Jan 20, 2019 12:49 am
Mi ordenador se actualizo de windows y e perdido mi nivel e perdido todo necesito ayuda tenia bastante niel y me ustaria recuprarlo, no se que hacer espero ayuda GRACIAS :D :c
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DANI3L'S

Junior Member

Windows PC
Posts

3

Re: Progress Lost? [READ HERE]

Sun Jan 20, 2019 12:52 am
porfavor ayuda e perdido mi progreso mi nivel todo y no se que hacer y este foro no me deja enviar preguntas que hago ????????????????? :C
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Progress Lost? [READ HERE]

Mon Jan 21, 2019 10:27 am
Hi DANI3L'S,

If you would please look at the first post of this thread - it includes complete instructions on how to approach a progress loss situation. You just have to use your in-game button to contact the Customer Care department.

Let me know if you've done so, or you still need help with your issue.

Good luck!
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Incubbus

Member

Windows PC
Posts

55

Re: Progress Lost? [READ HERE]

Wed Jan 23, 2019 8:38 pm
My Ticket ID: 17596190

Kind Regards :)
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paraNOID

Junior Member

Windows PC
Posts

1

Re: Progress Lost? [READ HERE]

Thu Jan 24, 2019 8:51 pm
Ticket ID 107961276

pls HELP me
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Lucas Araujo

Junior Member

Windows PC
Posts

6

Re: Progress Lost? [READ HERE]

Sat Jan 26, 2019 6:42 am
Hello and thx for such a great game, Well I Will Go straight to the case, today I re initialized the computer because the game crashed, when I started it again I Was back to zero, i have been playing for months now so i have Made quité a progress, please give me back my account, my mcvs ID Is af5Fb0, cheers and keep up the great Job, thx for the support I know you Will give it, I already sent an email to support section 
in game name: ivan 
Error ID: 17610148
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Progress Lost? [READ HERE]

Mon Jan 28, 2019 11:28 am
Hi paraNOID,

Please check the Ticket ID, I believe there's a misspell there. :)
I'll check it out then.

Thanks!
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Progress Lost? [READ HERE]

Mon Jan 28, 2019 11:31 am
Greetings Lucas,

I noticed you only wrote to CC a couple of days ago, during the weekend. Please allow a few days for my colleagues to get back to you. :)

Thank you! :)