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Progress Lost? [READ HERE]

Moderators: MVP, Moderator, Dev Team

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meomeomeo

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Fri Mar 30, 2018 9:29 am
ID: 23b7a2

Please help me check the number of trophies. One day, the system restore my trophies to 2000 (this means I have lost nearly 500 trophies).
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Black Paradise

Junior Member

Google Play (Android)
Posts

6

Re: Progress Lost? [READ HERE]

Sat Apr 14, 2018 3:42 am
Please...can you help me...for MC5 fix error. Soldiers League, Dual and Prestige weapons points.,etc.. My ticket ID 15544583 Thanks you so much...
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Koivuori

Junior Member

Apple (iOS)
Posts

2

Re: Progress Lost? [READ HERE]

Wed May 02, 2018 7:44 pm
Hi,

I lost all player progress (from level 30 back to square one).

If there is anything you can do to help, I would greatly appreciate it. Thank you,

Ticket ID 15748557
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hasan30287

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Fri May 25, 2018 1:50 pm
hi!!
It has been been almost 17 days since i had lost my account . My five months of hard work r on that account ,If there is anything you can do to help, I would greatly appreciate it.. my ticket id is 15819593
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ShannyX

Member

Windows PC
Posts

49

Re: Progress Lost? [READ HERE]

Sat May 26, 2018 6:41 pm
Daniel,
Progress lost from last update, May 24.
Ticket submitted, [#DGP-55662-942]

Appreciate your help in rectifying this situation. 

Daniel FromGameloft wrote:
Hello everybody,

If you have lost your progress, unfortunately I cannot assist you on the forums. In order to recover it, please contact our Customer Care team by using the in-game button - they will check your account data and restore the profile to you.

( Settings > Customer Care > Complete the submission form )

Please feel free to write your ticket ID below. I will try to speed up the process, but keep in mind that our Customer Care team is handling hundreds of tickets on daily basis - please wait at least 2 days for a reply to your case.


Thank you!
Playing on Windows 10 Pro desktop.
Looking for another MMOFPS that doesn't have building in it...
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Islam Gaber

Junior Member

Apple (iOS)
Posts

1

Re: Progress Lost? [READ HERE]

Wed May 30, 2018 12:58 pm
i lost every thing

ticket id is 15961291 

thanks a lot
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whereis

Junior Member

Google Play (Android)
Posts

1

Re: Progress Lost? [READ HERE]

Thu Jun 07, 2018 1:06 pm
Hi!
16004243
I need help, please.
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Music Master

Junior Member

Windows PC
Posts

1

Re: Progress Lost? [READ HERE]

Mon Jun 11, 2018 12:08 pm
It's been 3 days since I reported my problem to the in-game Customer Care. My Ticket id is ​16019141. How long does it will take to solve my problem?
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Gokul Menon

Junior Member

Windows PC
Posts

1

Re: Progress Lost? [READ HERE]

Thu Jun 14, 2018 6:54 pm
My Ticket ID is 16065691. I have almost all the agents in my lost account. My username is LoveModernCombat.
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Batistuta

Junior Member

Apple (iOS)
Posts

1

Re: Progress Lost? [READ HERE]

Sun Jun 24, 2018 10:31 am
hi ! i need help.i lost everything how can i get my accoount back.i just have my nickname  in game,i can remember the level of some agents i usually use in game.please help me to get it back.i paid a lot  in this game T__T.