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Progress Lost? [READ HERE]

Moderators: MVP, Moderator, Dev Team

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MikeCesar

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Tue Feb 02, 2021 2:01 am
TICKET ID 328586

Desktop Manufacturer: Microsoft
Desktop Model: Windows

Name: Miguel Cesar
E-Mail: mikecesar@gmail.com
Username / Link to the page: MikeCesar
Date when the problem occurred: 01/28/2021
Description: Again all my progress have been lost.
Entry ID: 109950160
Language: English
Country: Argentina
Platform: Windows
Game: Modern Combat Versus
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lordalkaser

Junior Member

Windows PC
Posts

1

Re: Progress Lost? [READ HERE]

Tue Feb 02, 2021 4:08 pm
Entry ID: 109957288
Conversation ID: #336817
E-mail : Extremegamers2021@gmail.com
Country : UAE
Platform: Windows PC
My account was deleted ( Modern Combat Versus ) ( NOT BAN )
I downloaded the game again on 29 / 1 / 2021 
I tried to login to my account but nothing appears, it linked my Facebook with the new account and it deleted my old account and now I cant get it back when I relogging.
As you can see I start playing since Feb 18, 2018 (from the two links below.)
and this is my ID : 1798244200481075 ( from facebook )
https://prnt.sc/y13fa7
https://prnt.sc/y13h1h
no avatar

MikeCesar

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Fri Feb 05, 2021 6:21 am
8 DAYS, NO ANSWERS

TICKET ID 328586

Desktop Manufacturer: Microsoft
Desktop Model: Windows

Name: Miguel Cesar
E-Mail: mikecesar@gmail.com
Username / Link to the page: MikeCesar
Date when the problem occurred: 01/28/2021
Description: Again all my progress have been lost.
Entry ID: 109950160
Language: English
Country: Argentina
Platform: Windows
Game: Modern Combat Versus
no avatar

MikeCesar

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Sat Feb 06, 2021 7:26 pm
10 days since I sent my ticket #328586
and they still don't answer.
no avatar

Atrix

Junior Member

Windows PC
Posts

1

Re: Progress Lost? [READ HERE]

Sun Feb 07, 2021 3:28 pm
Please could you help speed this along.

Ticket ID - 501238967

Thanks

Desktop Manufacturer: Microsoft
Desktop Model: Windows 10 x64

E-Mail: general.petya@mail.ru


Description: Does not offer access to restore my normal account. Offers two accounts with zero progress in the game.
Entry ID: 501238967
Language: Russian (Русский)
Country: Russia, Moscow
Platform: Windows 10
Game: Modern Combat Versus
no avatar

Trulcar

Junior Member

Steam
Posts

1

Re: Progress Lost? [READ HERE]

Tue Feb 09, 2021 12:21 pm
ID:109947306
Hello, I have been waiting for a support response since January 8, I lost all the progress I had in modern combat versus for some reason and the truth is very sad, I would like to know if you could at least help make my case more visible, thank you very much
no avatar

MikeCesar

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Sun Feb 14, 2021 4:35 am
 ticket #328586

16 days waiting... no answers, nothing....
worst gaming company ever
no avatar

MikeCesar

Junior Member

Windows PC
Posts

5

Re: Progress Lost? [READ HERE]

Sat Feb 20, 2021 4:07 am
22 days wating for an answer....
 ticket #328586


worst gaming company ever
no avatar

Burma

Junior Member

Windows PC
Posts

1

Re: Progress Lost?

Mon Feb 22, 2021 10:55 am
Entry ID: 501247969

I lost everything having had to reinstall windows, most of my characters were level 38 or more, I have spent hundreds on this game and I am gutted. The issue I raised wouln't let me select my Dell DOS7 computer, so had to choose a random one to get the ticket through. Plus Microsoft store is where I had the game and it was 'owned' when I reinstalled Windows.Language: English
Country: United Kingdom
Gameloft Live Username: Burma
Manufacturer: Dell
Model: Mini 3iW
Store: Other
Game: Modern Combat Versus Free+
Game Version: 1.17.20
Description: I have been playing for sometime through windows 10, and my windows 10 crashed and had to be reinstalled, when I reinstalled the game I have lost all my account for Modern Combat Versus, all my levels to 38. I have spent a lot of money on this game please let me know how to retrieve my account.