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Unable to claim Mega Event

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Paridox

Junior Member

Windows PC
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26

Unable to claim Mega Event

Mon Dec 10, 2018 2:57 am
Why am I unable to claim my Mega Event Reward? I have 100/100 shards. The Claim tab it grey and I can't click on it.
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Gameloft_Karen

Retired Community Manager

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1213

Re: Unable to claim Mega Event

Mon Dec 10, 2018 3:40 pm
Hi Paridox! Sorry to hear about this and the team has been made aware. I know this was an issue in the past on PC, but that has since been fixed. I'd suggest shooting a note to customer care to let them know and that may be the swifter way to get your reward. However, should there be a gifting campaign (if a lot of players got this issue), then they likely will let you know the reward will be sent to your inbox at a later date!
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Gameloft_Karen

Retired Community Manager

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Re: Unable to claim Mega Event

Thu Dec 13, 2018 12:15 am
Hey Paridox -- wanted to see if you're still having this issue? If so, do you mind direct messaging me your "About" page?

You can find this in your in-game "Settings" (little gear icon on the top menu) --> "About"!
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Ammo714

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Re: Unable to claim Mega Event

Tue Aug 13, 2019 8:43 am
How do you get shards to claim your mega events?
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Quang N.

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Re: Unable to claim Mega Event

Tue Aug 13, 2019 2:57 pm
Either spend diamonds (literally buying your way through the event) or just complete the objectives.
Of course, a fee of 5000 tickets is required to unlock the event.
AR is love, AR is life.
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Ammo714

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Windows PC
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Re: Unable to claim Mega Event

Wed Aug 14, 2019 2:58 am
so I have done all that... It says I need shards to claim I have 5-6 different events I cmpleteted but still need SHARDS toClaim SHARDS is my question/////////////////////???????????????????????????????? how do I get shards ///?
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amekassa

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Re: Unable to claim Mega Event

Tue Aug 20, 2019 8:55 pm
Ammo714 wrote:
so I have done all that... It says I need shards to claim I have 5-6 different events I cmpleteted but still need SHARDS toClaim SHARDS is my question/////////////////////???????????????????????????????? how do I get shards ///?spankbang redtube porn600.me





Why am I unable to claim my Mega Event Reward? I have 100/100 shards. The Claim tab it grey and I can't click on it.