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fec319gf

Member

Windows PC
Posts

30

No response from Customer care. #385828

Wed Mar 10, 2021 12:04 pm
Hi 

Re: Customer Care.Conversation ID: #385828
I raised a customer care ticket on the 27th Feb 2021,  10th March 2021 now and still No action


Language: English
Name: @@@@@@@@@@@@@@@
E-Mail: @@@@@@@@@@@@@@@
Country: United Kingdom
Manufacturer: Asus
Model: Asus Generic
Store: Other
Game: Sniper Fury
Game Version: 5.8.0d
Description:
all progress lost. was level 83, playing as fd0g3hdd aka SUNSHINE
When game started today a new dogtag (f25h39b) has been assigned
Game version 5.8.0d - 1137 - 115957 on Windows 10.
please can you reset progress. Thanks A.
Entry ID: 501254443From Gameloft Customer Care.Conversation ID: #385828

also see 
https://forum.gameloft.com/viewtopic.php?f=2161&t=698249
User avatar

fec319gf

Member

Windows PC
Posts

30

fec319gf wrote:
Hi 

Re: Customer Care.Conversation ID: #385828
I raised a customer care ticket on the 27th Feb 2021,  10th March 2021 now and still No action


Language: English
Name: @@@@@@@@@@@@@@@
E-Mail: @@@@@@@@@@@@@@@
Country: United Kingdom
Manufacturer: Asus
Model: Asus Generic
Store: Other
Game: Sniper Fury
Game Version: 5.8.0d
Description:
all progress lost. was level 83, playing as fd0g3hdd aka SUNSHINE
When game started today a new dogtag (f25h39b) has been assigned
Game version 5.8.0d - 1137 - 115957 on Windows 10.
please can you reset progress. Thanks A.
Entry ID: 501254443From Gameloft Customer Care.Conversation ID: #385828

also see 
https://forum.gameloft.com/viewtopic.php?f=2161&t=698249
 

Gameloft Customer Care March 19, 2021, 17:43 +0000Hello,
My name is Maria. I'm sorry to hear you can't access your progress.
No worries, though; I've restored it for you.
When you open the game your progress should be back.
Thanks,
Maria
Gameloft Customer Care