Game progress rollback/reset - lost 3 ho...

any solutions ? i delete 800 sms all 4-5* , problem still ( cant play .

.
Hate to say it, but... you probably did not need to dismiss all those SMs. Gameloft have noted that they fixed the recent issue in regards to this.

Reference (see point 3 in this post):
viewtopic.php?f=2027&t=711920
.

### Do not reply below this line ###

Gameloft Customer Care
March 03, 2021, 20:52 +0000
Hello Quang,
Thank you for your email.
You need to dismiss the squad mates you don't use.
It should fix the issue.
Should you have any other questions or concerns, please do not hesitate to contact us again.
Kind regards,
Marina
Customer Care Agent
Got this email i deleted 1000sms already .
Probaly problem is in Deputy Ops , i stiil have 1 day left for end ops . Lets see.

### Do not reply below this line ###

Gameloft Customer Care
March 03, 2021, 20:52 +0000
Hello Quang,
Thank you for your email.
You need to dismiss the squad mates you don't use.
It should fix the issue.
Should you have any other questions or concerns, please do not hesitate to contact us again.
Kind regards,
Marina
Customer Care Agent
Got this email i deleted 1000sms already .
Probaly problem is in Deputy Ops , i stiil have 1 day left for end ops . Lets see.

.
Now that's funny.

Perhaps you should send customer service the link I put in my last post 

Please report back to let us know what happens.
.

Haha , Custome Care !!!### Do not reply below this line ###   Gameloft Customer Care March 04, 2021, 20:35 +0000 Hello Quang,
Thank you for your message.
Please resign some of your older, unused low-tier squadmates since they could potentially cause progress roll-back issues. We advise that their total number does not exceed 1000.
In case of any other questions or issues, please do not hesitate to contact us again.
Best regards,
Marina
Customer Care Agent

Haha , Custome Care !!!### Do not reply below this line ###   Gameloft Customer Care March 04, 2021, 20:35 +0000 Hello Quang,
Thank you for your message.
Please resign some of your older, unused low-tier squadmates since they could potentially cause progress roll-back issues. We advise that their total number does not exceed 1000.
In case of any other questions or issues, please do not hesitate to contact us again.
Best regards,
Marina
Customer Care Agent

.
Wow. Their advice is no more than 1,000 SMs. This is news to me. I wonder if Gameloft will publish this advice more broadly?
.