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fec319gf

Junior Member

Windows PC
Posts

11

Hi

For some reason my game has restarted from scratch,  I was playing as "fec319gf - SUNSHINE"   But when I start the game now it has new ID fd0g3hdd. 

Help A.
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SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

1250

SnipeyMcSniperFace / DT was a78d2d5 now a78d2d5b / Android / 1. ​Been playing SF since UPD6 (Aug 2016) and every day since Nov 2016 / 2. I am a Gameloft customer not employee / 3. Sometimes I find it annoying when SF changes / 4. I value privacy so I am not on Facebook / 5. I don't take cosplay selfies of me dressed in latex as SF characters like Val or Daisy, etc. (no matter how cute it would be!)
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fec319gf

Junior Member

Windows PC
Posts

11

Hi
Any new on this
Regards A.
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SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

1250

fec319gf wrote:
Hi
Any new on this
Regards A.


Did you submit the issue to customer service? If yes, did you get an automated response?

They should (eventually) answer you via email.
SnipeyMcSniperFace / DT was a78d2d5 now a78d2d5b / Android / 1. ​Been playing SF since UPD6 (Aug 2016) and every day since Nov 2016 / 2. I am a Gameloft customer not employee / 3. Sometimes I find it annoying when SF changes / 4. I value privacy so I am not on Facebook / 5. I don't take cosplay selfies of me dressed in latex as SF characters like Val or Daisy, etc. (no matter how cute it would be!)
no avatar

SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

1250

SnipeyMcSniperFace / DT was a78d2d5 now a78d2d5b / Android / 1. ​Been playing SF since UPD6 (Aug 2016) and every day since Nov 2016 / 2. I am a Gameloft customer not employee / 3. Sometimes I find it annoying when SF changes / 4. I value privacy so I am not on Facebook / 5. I don't take cosplay selfies of me dressed in latex as SF characters like Val or Daisy, etc. (no matter how cute it would be!)
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fec319gf

Junior Member

Windows PC
Posts

11

This automated response confirms that we have received your message.
Your ticket ID is 20108605.
Please keep and refer to this ticket ID in any follow-up emails on this subject.
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fec319gf

Junior Member

Windows PC
Posts

11

any progress ?
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fec319gf

Junior Member

Windows PC
Posts

11

ticket was resolved, the game status has been restored to my new tag id.

thanks