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rlewis59

Junior Member

Windows PC
Posts

6

In game purchases

Thu Mar 12, 2020 11:10 pm
Hi, My game name is Rick B. dog tag#f1gee61c. For some reason, since this last update, I can't purchase premium BP, rubies or any currency. There are no ads. Are you guys aware of this? I'm using windows 10 on PC. Thanks
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Ferret

MVP

Google Play (Android)
Posts

444

Location

United Kingdom

Re: In game purchases

Fri Mar 13, 2020 2:34 am
Try uninstalling and reinstalling.

the version in the windows store was refreshed earlier today
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rlewis59

Junior Member

Windows PC
Posts

6

Re: In game purchases

Fri Mar 13, 2020 2:53 pm
I'm afraid to do that...lvl 75. I've worked too hard on this game to lose everything doing a reinstall. I'd never get it back. Sucked up by a black hole.
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Obelix50

Junior Member

Windows PC
Posts

20

Re: In game purchases

Fri Mar 13, 2020 3:48 pm
I have same situation, not able to buy BP premium. I am readyto spend money to GL product and they want me to fix their bug by uninstalling and reinstalling game which is risk. there is no guarantee that I will keep my progress and level which is 84.
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rlewis59

Junior Member

Windows PC
Posts

6

Re: In game purchases

Fri Mar 13, 2020 5:30 pm
Obelix50, who told you to uninstall and reinstall? If you do, you better connect your account to Facebook first. And it's still risky business. If I was lvl 84, no way. I won't even do it at lvl. 75. Took too long to get here.
User avatar

LibSlayer

Junior Member

Windows PC
Posts

16

Re: In game purchases

Fri Mar 13, 2020 7:28 pm
best advice, uninstall and leave unistalled. stop wasting your money on this pile of garbage
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The Gray Wolf

Junior Member

Windows PC
Posts

1

Re: In game purchases

Sat Mar 14, 2020 3:44 pm
Good Luck!
I have been fighting this battle for over four months. Microsoft says the Gameloft Server is not accepting licenses
when the MS Store tries to complete the transaction. [Each purchase is contained in a Licence issued by MS store
that authorizes the purchased item. ] Thus, I tell Gameloft I wish to but a widget. They send me to the MS store.
I purchase the widget. I PAY for the widget. The $$$ is deducted from the account,  The MS store then tries to notify
Gameloft that I am now LICENCED for the widget.
The Gameloft server? It appears to be circling around Uranus looking for Klingons.
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Lengendary2019

Junior Member

Windows PC
Posts

1

Re: In game purchases

Sat Mar 28, 2020 1:27 am
Hello, my annoyance is when buying the premium battle pass, a message appears to me "IT LOOKS LIKE YOU ARE THE OWNER OF THAT WE HOPE YOU ENJOY IT", and I did not buy it, I do not know why I get this error for 4 months I already have this problem, try with several credit cards and it is the same again. I always bought it and I can no longer hope they help me.
IDENTIFICATION PLATE: f0dhe26b
PLATFORM: WINDOWS 10 PC