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Caliblues

Junior Member

Apple (iOS)
Posts

6

Missing diamond points

Sun Oct 27, 2019 9:17 pm
I have not received my diamond points for last season!
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The Marksman

Sniper Fury Game Master

Google Play (Android)
Posts

39

Re: Missing diamond points

Sun Oct 27, 2019 9:21 pm
You need to contact in game customer care, they have sent out most of the players diamond points, but a few people were missed. Either send in a new message or reply to your original one and they will deal with you.

Sorry for the inconvenience

The Marksman
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ED_AITpro

Senior Member

Windows PC
Posts

106

Location

Los Angeles CA

Join Date: Thu Mar 08, 2018 9:54 pm

Re: Missing diamond points

Mon Oct 28, 2019 9:29 pm
For anyone who is unable to use the in-game Customer Care ticketing system (ie it is still broken) you can contact Customer Care directly >>> https://forum.gameloft.com/viewtopic.php?f=2161&t=340820
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ED_AITpro

Senior Member

Windows PC
Posts

106

Location

Los Angeles CA

Join Date: Thu Mar 08, 2018 9:54 pm

Re: Missing diamond points

Wed Oct 30, 2019 5:12 pm
Is there another way to get the Diamond Points issue resolved besides submitting a ticket using the form on this Gameloft support page > https://gameloft.helpshift.com/a/sniper-fury/?p=ios  I did not receive a ticket ID after submitting a form 2 days ago. Since both the in-game CC form and the Gameloft support page form does not work for me then I need another way to get this issue resolved. Thanks

Dog Tag: f522hf89
Note: I have invested over $700 in the game so far (because the game ROCKS) if that makes any difference. Image 

After submitting a ticket you will receive an automatic ticket ID, this indicates that you are queued in the system. If you do not receive a ticket ID via email, please re-submit the form.
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ED_AITpro

Senior Member

Windows PC
Posts

106

Location

Los Angeles CA

Join Date: Thu Mar 08, 2018 9:54 pm

Re: Missing diamond points

Thu Oct 31, 2019 6:22 pm
If anyone else is wondering if the DP issue is still being worked on then it is >>> https://forum.gameloft.com/viewtopic.php?f=2161&t=689687&p=3848515#p3848515