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gillespiek

Junior Member

Windows PC
Posts

12

Location

85208

No Video Ads/ "FREE" etc

Mon Jun 24, 2019 3:49 pm
Logged in this morning to catch up for the day and when I tried the "free" video ads, I got a message that noe were available to try back later. Normallywhn I seethis a restart of the game works, BUTTTT - not this time. Rewards for more gold after PvP, free, Nothing provides the video's.... already lost at least 3k gold due to this.
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M3850307

Junior Member

Windows PC
Posts

7

Re: No Video Ads/

Mon Jun 24, 2019 5:57 pm
I, too, am having issues viewing any ads in any parts of the game. Please see the attached image to see the error... Please fix the issue.
M3.850307
DogTag #: f748405b
Attachments
Ad Issues - M3.2019.06.24(M).1252EDT.jpg
Ad Issues - M3.2019.06.24(M).1252EDT.jpg (345.17 KiB) Viewed 1483 times
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gillespiek

Junior Member

Windows PC
Posts

12

Location

85208

Re: No Video Ads/

Mon Jun 24, 2019 6:02 pm
this missed gold for me is now up to 9k.. can't say on the "free" area
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56EJ

Junior Member

Windows PC
Posts

6

Re: No Video Ads/

Mon Jun 24, 2019 9:10 pm
Having the same problem and getting same screen message as posted by M3850307/Dogtag f748405b but when a friend signed into game using their gametag on my machine got ads and rewards?
I have already lost gold, free spins, battle packs. This needs fixing if not i will likely loose daily ruby drop tomorrow!
Dogtag f57f7g68
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Draco51

Junior Member

Windows PC
Posts

9

Re: No Video Ads/

Tue Jun 25, 2019 12:06 am
Same problem here. No ad videos at all. Has cost me thousands in gold coin.
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ogre

Junior Member

Windows PC
Posts

1

Re: No Video Ads/

Tue Jun 25, 2019 12:21 am
same problem with ads here also, lots of lost gold and I cannot collect the rubies I have comming
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Daniel Gameloft

Community Manager

Posts

875

Location

Bucharest

Join Date: Wed Jan 11, 2017 9:54 am

No Video Ads/ "FREE" etc

Wed Jun 26, 2019 1:46 pm
Hello,

We are investigating this.
Please let me know your region / country as set on your device.
Image

Game Community Manager
FAQ/Support page: http://support.gameloft.com/
 
 
*Note that I am unable to assist you with "Banned accounts" or "Cheater reports" type of cases. Please use the link above to contact our Customer Care team so we can further investigate your reported issue.
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56EJ

Junior Member

Windows PC
Posts

6

Re: No Video Ads/

Tue Jul 23, 2019 11:00 am
Just logged in no rubies, spins, battlechest or tokens (see sreen shot)

yet other clan members are getting them?

Iam signing in from Uk/Europe
Attachments
Sniper Fury 23_07_2019 10_53_26.png
Sniper Fury 23_07_2019 10_53_26.png (1.75 MiB) Viewed 1186 times
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}L*X*G{=VIP3R=

Junior Member

Windows PC
Posts

2

Re: No Video Ads/

Tue Jul 23, 2019 11:41 am
I am logging in from Canada and i too do not have any videos working
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Captain Tee

Junior Member

Windows PC
Posts

12

Re: No Video Ads/

Tue Jul 23, 2019 2:36 pm
I also have the same issue with no ads available.  As seen in the screen shot all ready submitted.  USA, southj East region.