User avatar

fec319gf

Member

Windows PC
Posts

30

fec319gf wrote:
hi
The game has reset to level 1.   All progress lost.   I opened a =12.924pxcustomer care ticket on the 27th Feb 2021,  No action yet
=12.924pxGameloft Customer Care.Conversation ID: #385828


Language: English
Name: @@@@@@@@@@@@@@@
E-Mail: @@@@@@@@@@@@@@@
Country: United Kingdom
Manufacturer: Asus
Model: Asus Generic
Store: Other
Game: Sniper Fury Free+ XD
Game Version: 5.8.0d
Description:
all progress lost. was level 83, playing as fd0g3hdd aka SUNSHINE
When game started today a new dogtag (f25h39b) has been assigned
Game version 5.8.0d - 1137 - 115957 on Windows 10.
please can you reset progress. Thanks A.
Entry ID: 501254443From Gameloft Customer Care.Conversation ID: #385828

This happened before see viewtopic.php?f=2161&t=698249

Gameloft Customer Care March 19, 2021, 17:43 +0000Hello,
My name is Maria. I'm sorry to hear you can't access your progress.
No worries, though; I've restored it for you.
When you open the game your progress should be back.
Thanks,
Maria
Gameloft Customer Care
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stacy-dev

Junior Member

Windows PC
Posts

2

Drone Ops

Sat Apr 10, 2021 5:16 pm
Drone Ops continually crashes with greater a probability at the higher level.
I still enjoy this part of Sniper Fury even with the occastional dronous interuptus.

What makes the crashes so frustrating to the fact that post crash the drone go into 2 hr maintenance mode.
no avatar

stacy-dev

Junior Member

Windows PC
Posts

2

Disappearing Rubies

Sun Apr 11, 2021 1:37 am
Every time a new days begins with Sniper Fury some of my Rubies go missing.  I had around 1500 rubies on 4/10/2021 and when a new day started at 17:20 PST I only had 1035 rubies. This has happen 4 times on the last week.
no avatar

Rocket_Bomb

Junior Member

Windows PC
Posts

1

Can't use my slow motion or other items

Mon Apr 12, 2021 7:47 pm
I have numbers over my spotter zoom and my piercing bullets and cannot use them. Cannot pause game either.
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SnipeyMcSniperFace

Veteran

Google Play (Android)
Posts

2854

Rocket_Bomb wrote:
I have numbers over my spotter zoom and my piercing bullets and cannot use them. Cannot pause game either.

.
In the Android version of the game when this occurs I do a cache clear, restart the game and the problem sorts itself out.
.
Player name: SnipeyMcSniperFace (was 'Snipe' temporarily in 2021) / DT: a78d2d5b (was a78d2d5) / Version: Android / Server: APA / 1. ​Been playing SF since UPD6 (Aug 2016) & every day since Nov 2016 / 2. I am a Gameloft customer not employee / 3. I find unannounced SF changes annoying / 4. I value privacy so I am not on Facebook / 5. I do not take cosplay selfies dressed in latex as SF characters like Val or Daisy, etc. (no matter how cute it would be!)
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DevilDog6

Junior Member

Windows PC
Posts

1

Rubies gone

Tue Apr 13, 2021 2:21 am
When I started the game I noticed I have 2250 less rubies than then last time I played the game.  I haven't spent any rubies and I don't know why they are gone.  Dog tag: fe7f61a , platform: windows pc
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Unca28

Junior Member

Windows PC
Posts

2

Please fix bug in Battle Pass. season 35, there is only 7 missions in tier 12. Thanks
no avatar

HEAVENEMENT@GMAIL.COM

Junior Member

Windows PC
Posts

2

Re: New to the forum? - Report a bug here!

Thu Apr 15, 2021 10:18 pm
WARNING: new bug on the outpost ...
after the 'incursion' button as soon as you try to click to select a soldier, the game freezes and closes
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HEAVENEMENT@GMAIL.COM

Junior Member

Windows PC
Posts

2

WARNING: new bug on the outpost ...
after the 'incursion' button as soon as you try to click to select a soldier, the game freezes and closes
ditto in all special operations
impossible to play, impossible to spend gold earned in PvP
help, do something !!!!
no avatar

malymulpepe

Junior Member

Windows PC
Posts

1

Re: New to the forum? - Report a bug here!

Fri Apr 16, 2021 10:15 am
Finally fix the bug with spec ops select a soldier and events clan ops and battles in my base