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NinjaZXR

Moderator

Windows PC
Posts

1870

Game crashing to desktop

Mon Sep 12, 2016 5:24 pm
Platform Windows 10 PC.
The game is randomly crashing more frequently in the last couple of weeks.

Sometimes it just freezes on a main screen,
I will still have the game mouse pointer but am unable to click on any buttons.

Faulting application name: FutureWar_W8.Windows.exe, version: 0.0.0.0, time stamp: 0x57ac4fa3
Faulting module name: FutureWar_W8.Windows.exe, version: 0.0.0.0, time stamp: 0x57ac4fa3
Exception code: 0xc0000005
Fault offset: 0x00c3ef0d
Faulting process ID: 0x14e4
Faulting application start time: 0x01d20d0ae90aba3c
Faulting application path: C:\Program Files\WindowsApps\A278AB0D.ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m\FutureWar_W8.Windows.exe
Faulting module path: C:\Program Files\WindowsApps\A278AB0D.ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m\FutureWar_W8.Windows.exe
Report ID: 56ca9c20-9b78-42e2-a9ae-29e525570de9
Faulting package full name: A278AB0D.ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m
Faulting package-relative application ID: App
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Ana FromGameloft

Community Manager

Google Play (Android)
Posts

1537

Re: Game crashing to desktop

Wed Sep 21, 2016 3:14 pm
Hey Ninja!

Sorry for the late reply on this:(
I'm guessing you are not facing this issue anymore, right?

Please keep us posted otherwise ;)
Best!
User avatar

NinjaZXR

Moderator

Windows PC
Posts

1870

Re: Game crashing to desktop

Wed Sep 21, 2016 4:49 pm
Sad to say it still happens.
Twice yesterday at random times during play the game crashed.
One of the times was during a south pole mission, the other was on the main screen just about to click a button.
It seems to be linked with Net Runtime, as when I check the logs, the 2 errors happen at the same time.

App

Faulting application name: FutureWar_W8.Windows.exe, version: 0.0.0.0, time stamp: 0x57ac4fa3
Faulting module name: FutureWar_W8.Windows.exe, version: 0.0.0.0, time stamp: 0x57ac4fa3
Exception code: 0xc0000005
Fault offset: 0x00c3ef0d
Faulting process ID: 0x5f8
Faulting application start time: 0x01d2136a69f50305
Faulting application path: C:\Program Files\WindowsApps\A278AB0D.
ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m\FutureWar_W8.Windows.exe
Faulting module path: C:\Program Files\WindowsApps\A278AB0D.
ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m\FutureWar_W8.Windows.exe
Report ID: 1ecf8544-9d38-46fb-8f05-6838d30d4876
Faulting package full name: A278AB0D.ModernCombatFutureWar_1.6.0.24_x86__h6adky7gbf63m
Faulting package-relative application ID: App

.Net Runtime

Application: FutureWar_W8.Windows.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 01C6EF0D
User avatar

NinjaZXR

Moderator

Windows PC
Posts

1870

Re: Game crashing to desktop

Sat Sep 24, 2016 11:13 am
This is now getting worse, 
In a 4 hour period the game crashed 5 times.
It says on the help page in game that they are looking into it.  Really ?