Have you encountered an issue with the game or with your account? Let us know here.
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Fabien FromGameloft

Community Manager

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1678

How to report a Bug / Issue?

Tue Nov 08, 2016 6:44 pm
You have a bug in Asphalt Xtreme, well, you have come to the right place to report it. In order for us to fix the issue as fast as possible, we need to know a few things. So each time you report an issue, make sure to:

1. Create a new topic, and make sure the title is easily understandable
2. In your first post, describe briefly the issue you are facing
3. Be sure to mention your Platform and the name of your device
4. Check your 'User ID' in Asphalt Xtreme and write it down and post it in the forum. To find it, go in 'Settings', 'Info' and 'About'.
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Note that:
- Points 4 will enable us to have a look at your Asphlat Xtrme account! These are super important, so don't forget them!
- Many of your issue will lonely be verified after you have contacted our Customer Care team via the option menu in the game