Have you encountered an issue with the game or with your account? Let us know here.
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Fabien FromGameloft

Community Manager

Posts

1678

Re: Recent Issues Status

Thu May 11, 2017 4:26 pm
Class S cars have not the right amount of Car Mastery event
Several cars such as the Polo R, the Lynx, the Ford Super Duty, the H&H Bulldog (etc.) are missing car masteries. This will be fixed soon (probably next week)
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Fabien FromGameloft

Community Manager

Posts

1678

Re: Recent Issues Status

Thu Jun 01, 2017 9:59 am
No more knockdowns in Multiplayer
This issue is affecting Android and iOS; it will be fixed in the upcoming update (update 5)
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Fabien FromGameloft

Community Manager

Posts

1678

Re: Recent Issues Status

Thu Jun 15, 2017 10:46 am
Black Market, cards labelled as 'free' (Update 5)
We will release a patch very soon to fix this issue. Affected players should contact our customer care team if they wish to recover their tokens/credits. Note that we will take back the cards you purchased if you wish to be reimbursed.*

* Your game account will be checked, to make sure that you were really affected by the issue.

Edit: The newly introduced 'Black Market' will be removed for a period of time, until we can fix an issue. It will come back soon.
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Diego FromGameloft

Retired Community Manager

Posts

28

Re: Recent Issues Status

Mon Jul 10, 2017 5:23 pm
Windows phone updates on hold
The updates of Asphalt Xtreme on Windows Phone have been put on hold for an undermined period of time. However, the game will still be updated on the desktop version of Windows. We sincerely hope to be able to come back on this platform soon, as this decision was not gladly made. Windows Phone players, do not hesitate to contact our Customer Care team should you have any enquiry.