no avatar

Vonia

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Thu Mar 25, 2021 3:43 am
Vonia wrote:
I have loaded the game onto my new laptop but it will not fully load or open?

I still have not receiveda reply to this request. date todate is 3/24/21.
 
no avatar

PELISSOU

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Thu Apr 01, 2021 7:14 pm
Bonjour,j'ai voulu reinitialiser mon PC.Lors de la reinstallation du jeu,gameloft me demande de me connecter sur mon compte microsoft,ce que je fais....et quand je clique sur mon chateau,gameloft me dit "pour continuer a jouer sur ce compte,déconnectez vous du compte où je suis pour me reconnecter à ce même compte !!!.....
J'y comprend rien !!!!!
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Stefani Marsaro

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Tue Apr 13, 2021 5:55 pm
Meu jogo não carrega chega em 42% e trava ja desinstalei e coloquei de novo e não funciona
no avatar

Astrip

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Tue May 11, 2021 3:40 am
I haven't been able to log in since Friday the 7th (it's 4 days already). I followed all the instructions on the official customer service website and still not working. The game displays a window to send a screenshot of the issue to the technical Gameloft team but there's no option to report or to communicate directly with the tech team. I hope someone here can please help me out :) Thanks in advance!