no avatar

Vonia

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Thu Mar 25, 2021 3:43 am
Vonia wrote:
I have loaded the game onto my new laptop but it will not fully load or open?

I still have not receiveda reply to this request. date todate is 3/24/21.
 
no avatar

PELISSOU

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Thu Apr 01, 2021 7:14 pm
Bonjour,j'ai voulu reinitialiser mon PC.Lors de la reinstallation du jeu,gameloft me demande de me connecter sur mon compte microsoft,ce que je fais....et quand je clique sur mon chateau,gameloft me dit "pour continuer a jouer sur ce compte,déconnectez vous du compte où je suis pour me reconnecter à ce même compte !!!.....
J'y comprend rien !!!!!
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Stefani Marsaro

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Tue Apr 13, 2021 5:55 pm
Meu jogo não carrega chega em 42% e trava ja desinstalei e coloquei de novo e não funciona
no avatar

Astrip

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Tue May 11, 2021 3:40 am
I haven't been able to log in since Friday the 7th (it's 4 days already). I followed all the instructions on the official customer service website and still not working. The game displays a window to send a screenshot of the issue to the technical Gameloft team but there's no option to report or to communicate directly with the tech team. I hope someone here can please help me out :) Thanks in advance!
no avatar

vrcarvalho

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Tue May 25, 2021 8:45 am
Good morning.
My game crashes more and more often. Usually I have to restart the game multiple times because at some point the image freezes and it does not respond to any command, although I keep hearing sounds.
Yesterday, the game froze again, but I couldn't restart, it said there was a new version, but it didn't redirect to download nor let me close the message and continue. I went to the Microsoft Store and there is no new version. I can't start the game, my castle is destroyed (I still get notificatuons...) and I don't know what to do.
no avatar

Zouky

Junior Member

Windows PC
Posts

10

Location

Belgium

Re: Loading/Crash issues

Tue May 25, 2021 9:19 pm
Hi,
II've red the message of vrcarvalho, and I must say that it described perfectly my problem too. So I guess we are not the only ones. This is lasting for months already. I've tried to contact Technical Support...they are simply incompetent. Nothing helps. I play on a new computer with a great NVIDIA graphic card and a lot of memory. I think the problem is Gameloft and its overflowed servers. I wonder every day why I'm still playing that **** game. But I'm too curious to see how long it's going to last before they fix the problem. I think the goal of Gameloft is not that we have fun, but to break our nerves!
no avatar

Thistlix

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Sun May 30, 2021 4:03 pm
Hi. My Dragon Mania Legends game freezes a few seconds after I start the game, when I'm able to get on. The game doesn't respond at all, and I have to shut my computer down and restart it every time. Please, can you help me? I am Thistlix in the game.This has been going on now for 2 or 3 days.