no avatar

John Ciaccio

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Fri Oct 26, 2018 2:06 am
Before the update announcement, I couldn't stay connected - when I could get on.  Now I cannot update, 23 hours and counting trying to get the update to download.
no avatar

Omgee555

Junior Member

Windows PC
Posts

15

Re: Loading/Crash issues

Mon Oct 29, 2018 7:07 am
Can someone please explain to me where the post new topic button is because I cannot find it and seriously need to report a bug in the game.
no avatar

gaetan

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Mon Nov 05, 2018 8:45 pm
i had an issue today , the game wasn't loading (5%), saying an update is required, redirect button didn't do anything
on microsoft store the game was uptodate. i did a re-init of the parameters of the game and it worked fine.
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Brackish

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Tue Nov 06, 2018 1:16 am
Unable to connect on Windows PC since 10/25/2018. Player account on windows phone seems to have become unlinked and may die soon.
Please help get it working and my account back on the PC. Gets stuck 34%. Reinstalled, updated. No success.
Your ticket ID is 17033402
Gameloft Player ID : 265c77
No response on my ticket since original automated response and I beginning to lose hope.
no avatar

Brackish

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Thu Nov 15, 2018 5:17 am
still no response...if my phone dies I guess lose this account. There have been 3 minor updates from the store and still this game will not load on my PC....and still no response from GL...uninstalling it and reinstalling has unlinked my account from Microsoft account...I need some help!
no avatar

7elmix

Junior Member

Windows PC
Posts

2

Re: Loading/Crash issues

Thu Dec 27, 2018 11:29 pm
https://youtu.be/T1ZQEMUmh0k

How i fix this crash at starting ? i want to play please !
no avatar

meatpopsicle

Junior Member

Windows PC
Posts

8

Re: Loading/Crash issues

Sat Dec 29, 2018 9:55 pm
Both IOS and Windows app exit after loading with no message. This occurred after being simultaneoulsy booted from the game on both platforms while playing. I have reinstalled/restarted devices with no resolve. This appears to be a signal that was processed from Gameloft since it occured simultaneously on both platforms.
no avatar

Juan Hernandez

Junior Member

Windows PC
Posts

4

Re: Loading/Crash issues

Sun Dec 30, 2018 2:28 am
me pasa lo mismo y me preocupa por las compras que he echo esto me esta ocacionando bajas en dichas adquicisiones me preocupa esto ojala tengan una pronta resolucion ya que no dura ni 3 segundos y la aplicacion se cierra inmediatamente en sistema windows pc no logrando el uso ni movimiento de nada
no avatar

PainKiller8892

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Sun Dec 30, 2018 2:31 am
I have been trying for the past 3 hours to get on and it loads, then crashes. Idk if anyone else is having this same problem. It comes at a bad time as we were being attacked, lol.
no avatar

Luckyxl

Junior Member

Windows PC
Posts

1

Re: Loading/Crash issues

Sun Dec 30, 2018 7:18 am
Même problème lors du lancement du jeu depuis environ 9h .... le jeu se lance et aprés quelques secondes se déconnecte ... sur PC sous Windows et sur Iphone ... Même problème sur mes 2 comptes .... Merci de me tenir informé.