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Junior Member



Account lost

Fri Feb 17, 2017 12:30 pm
I delete game on my phone . Then ı dowload again so ı lost my account and nobody try to help . I send too many message gameloft and march of empires but still they dont help me and send automaticly messages always. I need help . I lost my account yesterday . I already  contacted you Customer Care team but they just send automaticly messages. Please help me. My account at realm 81 alliance TR' and my castle name Fetih . Please help me. Here is my id your customer care team send 12892919 . I hope you can help me :(
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Gabriel from Gameloft

Community Manager

Windows Phone


Re: Account lost

Mon Feb 20, 2017 9:20 am
Hi, thanks for sharing the ticket id with us. Tickets are usually solved in 5-6 business days. Our Customer Care team will reply you as soon as they will solve your ticket.