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Trees Goethals

Junior Member

Windows PC
Posts

7

Customer care service doesn't work

Mon Nov 09, 2020 10:43 pm
I bought on monday august 24th 2020 the R2D2 bundle. I have a receipt that I paid it, but I still don't have him in my Kingdom...
We're aleready November now...
I did report it on this forum several times. I also try every week to send it to custumer care...
But the file won't sent... It sais I didn't fill anything in, even I alway fill in everything...
Who can help me? I really want R2D2 as soon as possible, because there is another SW event coming... 
And I need to upgrade him as fast as possible now.. 
Please help me....

My ordernumber is 4724528449
no avatar

Trees Goethals

Junior Member

Windows PC
Posts

7

Re: Customer care service doesn't work

Tue Nov 10, 2020 11:13 pm
Customer care service doesn't workMon Nov 09, 2020 10:43 pm I bought on monday august 24th 2020 the R2D2 bundle. I have a receipt that I paid it, but I still don't have him in my Kingdom...
We're aleready November now...
I did report it on this forum several times. I also try every week to send it to custumer care...
But the file won't sent... It sais I didn't fill anything in, even I alway fill in everything...
Who can help me? I really want R2D2 as soon as possible, because there is another SW event coming... 
And I need to upgrade him as fast as possible now.. 
Please help me....

My ordernumber is 4724528449