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Harry Hook

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Windows PC
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530

A problem here

Mon Oct 26, 2020 11:03 pm
Hi Joy. It's me Harry Hook again. I need some help so can you kindly forward ticket number 21209555
Thanks so much in advance.
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Joy FromGameloft

Community Manager

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5397

A problem here

Wed Oct 28, 2020 1:14 pm
Oof! :( Thank you for letting us know, Harry Hook!

Closing and re-opening the game before viewing Ads Videos doesn't help?

Joy
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

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Harry Hook

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Windows PC
Posts

530

Re: A problem here

Wed Oct 28, 2020 2:06 pm
Hey thanks for replying. I only get two days since the update. 4 or 5 days I didn't even get ads. Closing and re opening doesn't help.
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Joy FromGameloft

Community Manager

Posts

5397

A problem here

Wed Oct 28, 2020 2:59 pm
Thank you for keeping me in the loop, Harry Hook! Hopefully, you'll be reached out soon for this issue.

Joy
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!
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Harry Hook

Veteran

Windows PC
Posts

530

Re: A problem here

Wed Oct 28, 2020 3:43 pm
Joy FromGameloft wrote:
Thank you for keeping me in the loop, Harry Hook! Hopefully, you'll be reached out soon for this issue.

Joy
 

Thanks you too Joy. I hope someone will contact me soon. You are a gem.
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Joy FromGameloft

Community Manager

Posts

5397

A problem here

Wed Oct 28, 2020 6:32 pm
🤗🤗 Have a wonderful time playing, Harry Hook!
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!
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Harry Hook

Veteran

Windows PC
Posts

530

Re: A problem here

Thu Oct 29, 2020 11:56 am
Still no reply.
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Harry Hook

Veteran

Windows PC
Posts

530

Re: A problem here

Sun Nov 01, 2020 1:27 pm
Still nothing.
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Hounder

Junior Member

Google Play (Android)
Posts

10

Re: A problem here

Wed Nov 11, 2020 12:44 am
Good luck.
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Harry Hook

Veteran

Windows PC
Posts

530

Re: A problem here

Wed Nov 11, 2020 4:00 am
Hahaha thanks Hounder!!! Still nothing but I will see what happens after the update. The last 3 days I got 3 ads but it's still a limit. Now I am quite far un the storyline and I need magic so I want to watch ads for that but I can't since I need gems and chests.