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manujesperecestunique

Junior Member

Windows PC
Posts

2

Re: Customer Care - Ticket IDs

Sun Feb 07, 2021 8:31 pm
Hello,
Can I please get some support regarding my ticket  id #302730 ?
It has been 3 weeks from now...

My son has completely lost his progression, he played 3 years long with everyday connection, he is very sad.
Furthermore, he is seeing some good events to come.

Please tell us what kind of informations do you need to recover his progression (unfortunately, he never recorded his login ID. he was about to welcome Michel Darling and Tia Dalma, he was also improving Bullseye from Toy Story level 10, hope that can help).

Please help.
Thanks in advance
(We are French)
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geo78

Junior Member

Google Play (Android)
Posts

3

Re: Customer Care - Ticket IDs

Fri Feb 12, 2021 2:00 pm
Need assistance with ID 302778, PLEASE HELP
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Joy FromGameloft

Community Manager

Posts

5397

Customer Care - Ticket IDs

Fri Feb 12, 2021 2:06 pm
Hi Kingdomers,

I've forwarded all the tickets posted in this thread and an agent will reach out to you asap.

Joy
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!
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Pas1994

Junior Member

Windows PC
Posts

3

Re: Customer Care - Ticket IDs

Tue Mar 02, 2021 10:36 pm
Hello good evening 

this is my 3 post and 8st mail to you guys about my mail down under. But nobody can help my i
am waiting from 12.12.2020 and no respons any more
help me to transfer my game data save from pc saved on facebook to my tablet on my save from play games account look at my message below the line

Send me a message that you are going to help me as promist by you crew member luis
---‐--------------------------------

Hello


i am waiting for a respons from 12.12.2020 id tickets is 109855608
About transporting game data.
Can you transfer my game data from my windows pc to my android tablet.

windows pc users id is: (2566:asa)
Android tablet user id is: (mdc:c6fg2ed)

and luis send me one day later that they gone take care to do this but i am stil waiting on you to do this for me
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manujesperecestunique

Junior Member

Windows PC
Posts

2

Re: Customer Care - Ticket IDs

Sun Mar 07, 2021 7:30 pm
Hello,
Can I please get some support regarding my ticket id #302730 ?
I already sent a message in this thread one month ago exactly (message on Sunday, Feb 7th above)
My son has lost all his progress on January 16th, and he is seeing all those events since then that he is losing...

Please help us as soon as possible
Thank you in advance
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Racrgrl

Junior Member

Windows Phone
Posts

25

Re: Customer Care - Ticket IDs

Wed Mar 10, 2021 4:24 pm
Can I get some help? This is going nowhere fast. I made a purchase that never appeared and nothing. My ticket ID number is #403419.

Thanks
Stacie
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RP20_

Junior Member

Google Play (Android)
Posts

2

My conversation id is 407224
I raised ticket to get my Gift with Raya new update..I still not received Dressing room gift . I  waiting for my gift .. Thanks in advance
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pikaforek777

Member

Windows Phone
Posts

39

Re: Customer Care - Ticket IDs

Wed Mar 10, 2021 8:56 pm
My ticket id is407333 please help.
My game didnt load it checking content over and over. Please Help.
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rosie4040

Junior Member

Apple (iOS)
Posts

2

Re: Customer Care - Ticket IDs

Thu Mar 11, 2021 4:52 pm
Since this last update, I and several other people haven't been able to load the game.  I sent in two tickets and have not gotten a response.  The event starts today and neither Gameloft or DMK have addresed the issues.  Entry ID: 110015506 Conversation: 407253, Entry ID:  110012616 Conversation: 404265.
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Violet_DMK

Junior Member

Apple (iOS)
Posts

3

Re: Customer Care - Ticket IDs

Thu Mar 11, 2021 6:52 pm
Hi, I have submitted a request to reset my game (Disney Magic Kingdoms) to the very beginning. Ticket/Conversation ID: #409881. Entry ID: 110018726. User ID in game: mdc:49877ce.

Thanks a lot for your help in advance!