Found a bug or an issue? Report it here.
User avatar



Windows PC


I am not sure what is going on but I lost the ruby chests yesterday, I logged in and went to buy one for the 40 gems, but then they went poof while I was trying to get the Nemo Wishable stand which I did not get cause chests went poof, this morning they are still gone, so is this a Bug or no?
no avatar



Apple (iOS)


Join Date: Sun Apr 14, 2013 12:42 pm

Mon Aug 26, 2019 9:14 pm
Sometimes a chest option listed on the left hand side will hide out after you opened a certain amount of packs (i.e., up to 5 times for Decoration/Resource Chests & 3 times for Attraction/Concession Chests in one day), instead of the cooldown indicator showing above the greyed out purchase button. I don’t know if it’s a glitch though.

As for Ruby Chests, you can only buy one by Gems per day. If the option has disappeared it’ll be back at 3 p.m. (GMT) tomorrow. 😀