Found a bug or an issue? Report it here.
User avatar

Turtlegirl76

Senior Member

Apple (iOS)
Posts

298

No Response to Ticket

Tue Jul 23, 2019 4:39 pm
July 9th I sent customer care an issue and was given ticket number [b]18573933.[/b]

My user ID is 74e31

I was in the process of enchanting Star Adventurer when the in game notice came up about rebalancing it. All the tokens i used to enchant it were used anyway and not restored. The 4 hour enchantment time was skipped. I want my blueprints and tokens back that i invested in enchanting Star Adventurer myself please.

It has been 2 weeks.  I would like someone to resolve my issue please.
User avatar

Coug

MVP

Apple (iOS)
Posts

2031

Re: No Response to Ticket

Thu Jul 25, 2019 5:25 am
Turtlegirl76 wrote:
July 9th I sent customer care an issue and was given ticket number [b]18573933.[/b]

My user ID is 74e31

I was in the process of enchanting Star Adventurer when the in game notice came up about rebalancing it. All the tokens i used to enchant it were used anyway and not restored. The 4 hour enchantment time was skipped. I want my blueprints and tokens back that i invested in enchanting Star Adventurer myself please.

It has been 2 weeks.  I would like someone to resolve my issue please.


Hey Turtlegirl76, 

Try responding to the automated message you originally received after you submitted your ticket. Let me know if you receive any response within a day.