Found a bug or an issue? Report it here.
no avatar

Yalliria

Veteran

Windows PC
Posts

694

No mystery ad

Fri May 24, 2019 4:33 pm
I can watch ads for gems, for extra chests, for happiness and even for magic.

But I can't watch the mystery ads for the TC. Yesterday I thought it might be because I already watched the gem ads, but this morning I tried it before the gem ads and it didn't work. I checked multiple times if the yster ad was available. But the button is always disabled. I even checked the mystery ad button (not avaiable), then the magic ad button (avaiable) and then again the mystery ad button (not avaiable).

The mystery ad button is disabled, but I can still click on it. If I clcik the game tells me that at the moment no ads would be avaiable.
no avatar

AntoL

Junior Member

Windows PC
Posts

4

Re: No mystery ad

Fri May 24, 2019 6:46 pm
I have the same problem
no avatar

Tracy Lin

Junior Member

Windows Phone
Posts

16

I can't watch mystery reward video of the tower challenge.

​I have lost two days event reward.

​Please fix this mistake.

​My ticket: 18338447
Attachments
wp_ss_20190525_0002 600X337.jpg
wp_ss_20190525_0002 600X337.jpg (376.83 KiB) Viewed 303 times
no avatar

noaa82

Junior Member

Google Play (Android)
Posts

4

I have the same problem, this vidéo is impossible to see since 2 days !!!!
no avatar

Tracy Lin

Junior Member

Windows Phone
Posts

16

Re: No mystery ad

Sat May 25, 2019 8:09 am
Me too. I have the same problem
no avatar

Sabrina.boll@yahoo

Junior Member

Amazon Mobile (Kindle)
Posts

14

me too. can't still watch für video
no avatar

Grace Winterroth-Garcia

Junior Member

Apple (iOS)
Posts

1

Same here. This game gets more frustrating every day 😞
no avatar

noaa82

Junior Member

Google Play (Android)
Posts

4

Heyyyyyy game loft, can you do something ????
User avatar

Joy FromGameloft

Community Manager

Posts

5410

No mystery ad

Mon May 27, 2019 1:28 pm
Could you share with me your Player IDs? This will be checked ASAP! <3

Joy
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!
no avatar

Bioteach52

Junior Member

Apple (iOS)
Posts

1

Re: No mystery ad

Mon May 27, 2019 2:53 pm
I have been experiencing the same issue. We have been trying for days with multiple resets.