@Lea_Rhaina, @carmine.dichiara Wonderful news to hear, that your cases were already solved! <3
@782754658 One of our agents is already in touch with you. Hopefully everything will be settled asap!
@ROCK HARD1 Share with me your ticket ID, please.

This issue is still under investigation and as soon as more info will be made available, we'll make sure to update you! In the meantime, our Customer Care team has the proper tools to restore your event and that's why we encourage you to contact them.
Joy