Found a bug or an issue? Report it here.
no avatar

medicvoodoo

Junior Member

Windows PC
Posts

4

all progress lost after update

Fri Mar 01, 2019 4:45 am
Please can any one guide me in the right direction to get this resolved? My daughter is just devistated that over a year of her progress is gone and that she is misssing out on the event.
User avatar

Joy FromGameloft

Community Manager

Posts

5410

all progress lost after update

Fri Mar 01, 2019 12:49 pm
We'll help you out with this, medicvoodoo! 🤗
Use the in-game option: Main menu - Options - Customer care, open up a ticket and we'll make sure to assist you in a timely manner!

Joy
Always use common sense and don’t do anything to another member that you wouldn't want them to do to you. It’s the Golden Rule!

If you're using vulgarities, your post will be edited into one adorable/cute & lovely one!