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Joy FromGameloft

Community Manager

Posts

5410

Epic Quest Bug

Fri Mar 27, 2020 12:12 pm
I'm so happy this was already solved for you! <3

Joy
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Rrrrandy

Junior Member

Windows PC
Posts

8

Re: Epic Quest Bug

Fri Mar 27, 2020 4:42 pm
And it just happened to me again... this time lost about 15,500 quest cards, replaced by 9 gems... :(

Thankfully my happiness did not get reset this time though... :D

New ticket number: 20076423

Randy
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Rrrrandy

Junior Member

Windows PC
Posts

8

Re: Epic Quest Bug

Sun Mar 29, 2020 8:33 am
It just happened to me again. Around 5000 cards replaced by 2 gems. It also reset my progress getting rid of the unicorns from 7 to 0, which will set me back another day...

Ticket number 20085301...
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David Honig

Junior Member

Windows PC
Posts

8

Re: Epic Quest Bug

Sun Mar 29, 2020 1:13 pm
Happened to me last night.  Sent in a ticket #20084793.  was hoping it would be resolved this morning.  Disappointed it was not.  I'm 4 hours away from when I would need to spend the event currency on Manticore.  Need it resolved before then as I've only been able to get like 1300 since it crashed.  I had like 30,000 last night when it reset them to 0 and converted it to gems.  Needs to be fixed asap.
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David Honig

Junior Member

Windows PC
Posts

8

Re: Epic Quest Bug

Sun Mar 29, 2020 5:24 pm
Well I know can't open Manticore because I don't have event currency. This needs to be fixed and fixed now.
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lorelei328

Junior Member

Windows PC
Posts

1

Re: Epic Quest Bug

Mon Mar 30, 2020 7:46 pm
Same thing happened to me. I submitted a ticket 3/25 but it hasn't been resolved. Any suggestions? I've earned enough to welcome Manticort but not enough to build Path of Ravens.
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Cena M

Junior Member

Windows PC
Posts

1

Re: Epic Quest Bug

Mon Mar 30, 2020 11:34 pm
Hey, I got the same bug one hour ago, my ticket number is 20095625 and i lost 30000 tokens.
If you can solve this problem it would be nice because the evnt end in 5 days. Thanks
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Panthalas

Junior Member

Windows PC
Posts

1

Re: Epic Quest Bug

Tue Mar 31, 2020 4:18 am
=14.6667pxmy ticket number is 20084501, there is only 6d 14h left, my event currency is 0, please make it quick.
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Cherie C

Junior Member

Windows PC
Posts

2

Re: Epic Quest Bug

Tue Mar 31, 2020 2:18 pm
It happended to me again my ticket number is 20097541. I received an email this moring stating that my issues was fixed. I restarted my game this moring and my event currency is still not returned.
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Rrrrandy

Junior Member

Windows PC
Posts

8

Re: Epic Quest Bug

Tue Mar 31, 2020 2:41 pm
My 3rd of four tickets was 'resolved' this morning. Unfortunately they just restored the lost event currency, and nothing was given to make up for that lack of progress because of the inability to move forward when you can't buy anything...

Still waiting on my fourth ticket to be resolved, hopefully they will give me something for losing a day and a half of progress for having to restart the second unicorn-shooing task...