Discuss about Disney Magic Kingdoms here.
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Lorna Matthews

Junior Member

Apple (iOS)
Posts

2

Thanks, I’ll try sending the screenshot in.
Where am I sending it though? Through the app itself?
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star_ranger4

Veteran

Windows PC
Posts

1757

Clikc on the customer care button in the app, it will take you to a facebook page. Use the form you find there (you will problably have to read through several faq's and say no, this isnt any of those) to send a trouble report to customer service.
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0Theo

Member

Windows PC
Posts

70

Lorna Matthews wrote:
Hi all

ive recently upgraded one of my characters to level 10 but the character tokens for them are still available to win by other characters - any idea why this is happening?

Thanks in advance!
Lorna

Also Costumes will need some tokens. Have you checked, if there is a costume (not jet) available for the character(s) in question?
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gabyznha

Junior Member

Google Play (Android)
Posts

1

Olá,
Não estou conseguindo instalar o jogo pela loja Google play store. Consigo fazer o download, mas a instalação não é concluída, está aparecendo uma mensagem de erro. Meu smartphone é Motorola - moto g6 play, 32 GB de armazenamento interno e mais 16GB de armazenamento externo. Está com 9GB de armazenamento livre e a versão do Android é 9. Uso conexão wi-fi e a mesma está funcionando corretamente, pois consigo instalar outros app's da Google play. Apenas não consigo instalar a versão 3.7.0f do jogo Disney Magic Kingdoms. Já segui as sugestões dadas pela Google play store, mas nada funcionou. Como devo proceder para corrigir este problema? Pensei que fosse incompatibilidade com o meu dispositivo, mas não é, pois vejo outros usuários que utilizam o mesmo dispositivo comentando sobre o jogo de forma positiva, mas não encontrei reclamações sobre instalação. Poderia me sugerir algo? 
Obrigada!
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FranciscoSB2709

Junior Member

Windows PC
Posts

1

Hola, quisiera saber si alguien me puede apoyar con una duda. Como puedo hacer para desbloquear una zona del reino. Se me dice que necesito completar mas misiones de Goofy pero ya voy en nivel 20 posteriormente me dice que debo derrotar al gamberro pett alguien sabe que pasa?
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Francis Tidwell

Junior Member

Windows Phone
Posts

2

How do I get more gems without having to pay for them cause my family can't afford to buy gems?
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TinkerAllTheWay

Veteran

Apple (iOS)
Posts

1249

Francis Tidwell wrote:
How do I get more gems without having to pay for them cause my family can't afford to buy gems?

Hi! You can get gems from running the floats, leveling up characters, watching daily ads, as rewards from the calendar every now and then, hitting the next level in your game (only one gem per level, though, and it takes time), completing character collections... I'm most likely forgetting some method now. :/
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Romina Goldie

Veteran

Apple (iOS)
Posts

689

Level up your characters diligently. They’ll give you gems at each level. The calendar also gives gems rather often as a reward.
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Francis Tidwell

Junior Member

Windows Phone
Posts

2

Thank you
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Sandeep1981uk

Junior Member

Google Play (Android)
Posts

1

My account was lvl 57 now it showing lvl 2 what I do now? Game support help not working I email them not get anything I spend a lot of money on my account and it's now showing lvl 2 my all squad and all weapons gone. I am really upset please help me...