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bigbaba

Junior Member

Google Play (Android)
Posts

2

Ticket-ID: 18077231 
What the hell!  I had to uninstall the game because i was running out of space.  But when i reinstalled it and connected my Facebook and Gameloft live by nothing??!!  So i can get my character back??
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Tudor FromGameloft

Community Manager

Posts

14

Thanks for the ticket, bigbaba!

I'll forward it to the team so hopefully it will get sorted ASAP.

See you in the fight, Hunter!
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Thomas-Mercer

Junior Member

Windows PC
Posts

4

Location

portugal

my character hasnt restored ether and i havnt got a ticket no or know where to get 1 but still i would like to get my gear back greenpirate dvn6srv
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GREENPIRATE

Junior Member

Windows PC
Posts

7

how do i get a ticket-ID
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Thomas-Mercer

Junior Member

Windows PC
Posts

4

Location

portugal

you would think when chargeing 2600euro to get to vip 10 and ofcoure more money forhe items that progress loss or acount reset and item loss would be a very big important deal to work out just in the terms of law and reputation but after a week ive had no comment ant only auto replys my stuff is still gone and not a sorry , or an opps or even better, we will try to fix it 
greenpirate =11.0pt– dvn6srv
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GREENPIRATE

Junior Member

Windows PC
Posts

7

> Entry ID 108314642 so is this my ticket id ? my friend code is cca2bb
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GREENPIRATE

Junior Member

Windows PC
Posts

7

ok  big thanks to the team for fixing this and maybe you should think ot a gift for all the people who had this problem i still lost the daily login even though i logged in, my easter hunt reward gone and i wont be getting my legendery hunt box for a full mounth of logging in due to no fualt of my own
[color=#006400]but still great work team its good to know that your actualy there! Image[/color]
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Markh

Junior Member

Apple (iOS)
Posts

3

Can't get back into my character, get create a new character even though I get the welcome back message. Markh, Kingsonly guild.
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kamil200017

Junior Member

Google Play (Android)
Posts

1

My ticket number is: 18210159

i have the same issue where i lost my character, my email was thenderslender@gmail.com


can you help me recover my character please, his name was Uthgarr i think.
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Markh

Junior Member

Apple (iOS)
Posts

3

Fixed, thank you, Markh.