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Kagath0123

Junior Member

Windows PC
Posts

10

Crash all time!!

Thu Jan 10, 2019 4:52 pm
Hello again.
Maybe i will have more "luck" here , on "support forum" :

Since yesterday i have crash non-stop:
  - arena - if i only press button "battle" --> CRASH
  - Leg Hunt - if i only press button "play" --> CRASH
  - solo mission - if i press button "go to mission" --> CRASH
  - ToE - if i only press button "play" --> CRASH
  - if i try to collect gold and quartz in my SH --> CRASH
  - if i go to "global chat" --> CRASH
  - if i try to play Cytadel --> CRASH
  - if i try to play co op --> CRASH

Is someone else with such problems here ?

If i try battle in arena, i can only see those circles, then crash.


If i go in my SH, again, only those circles and then crash.

Any help / advice from GL would be welcome ;)
Can we reinstall DH5 ??
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Stefan K

Junior Member

Windows PC
Posts

1

Re: Crash all time!!

Fri Jan 11, 2019 9:01 pm
Yes,
after a Windows update.
With two PCs.
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BoBo67

Junior Member

Windows PC
Posts

7

Re: Crash all time!!

Wed Jan 16, 2019 4:43 am
Same issue since JAN 10th
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BoBo67

Junior Member

Windows PC
Posts

7

Re: Crash all time!!

Sat Jan 19, 2019 7:24 am
**** this... BoBo checking out
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jonmyers

Junior Member

Windows PC
Posts

4

Re: Crash all time!!

Sun Jan 20, 2019 5:29 am
My DH5 (Windows 10, PC) has also been crashing constantly since January 10th and about 1/3 of my guild (Scorpions) has this problem. WE CANNOT PLAY THE GAME AT ALL. REINSTALLING DOES NOT HELP. GAMELOFT, PLEASE FIX THIS PROBLEM!!!!
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BoBo67

Junior Member

Windows PC
Posts

7

Re: Crash all time!!

Fri Jan 25, 2019 8:40 am
Crickets...
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jonmyers

Junior Member

Windows PC
Posts

4

Re: Crash all time!!

Sat Feb 02, 2019 10:43 am
I submitted a ticket to Gameloft and received a reply from Olga, asking me if the crashes started after a system update.  I replied yes, but have heard nothing from her since.  My reply was on January 30th.  My ticket number is 17617032.