no avatar

Cathal

Junior Member

Windows PC
Posts

16

Wont Connect

Mon Aug 27, 2018 6:02 pm
This game has been unable to connect for over a week now on Windows 10. I left Asphalt 8 in disgust as being an NVIDIA Shield owner we were always the last to get updates meaning other players had almost 4 weeks to enjoy the new features. I thought with this game at least being on a new platform it would work without a hitch. As is usual with Gameloft it all ends up in a mess. 

Cathal
no avatar

Tudor FromGameloft

Community Manager

Posts

14

Wont Connect

Thu Aug 30, 2018 1:33 pm
Hello, Cathal!

You can try turning your device off for a few minutes and restart your device. If you have your progress connected with a social account, you can also try re-installing the game. If all else fails, please report this with our Customer Care team using this link ( https://support.gameloft.com/ ) as they'll be able to assist you further.

All the best!