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Zach_J1

Junior Member

Windows PC
Posts

3

It seems Facebook has deleted my Linked Account for an unknown reason with no forewarning. It said that An app was using my account for spam, and said I will no longer be able to use the account. I found this out when I  tried to save progress in my DH5 game App by clicking "Connect" as usual; but I was then logged out & unable to login, and forced to create a new FB account to save progress.When I entered the new info, the old DH5 account was gone or missing, and started from the beginning with a new player & game. It said "complete the tutorial, then log out and log in with Old Account". But old account is unable to login, since Facebook has restricted it. 

The Gameloft Support Ticket # is 16591062.

Please Help!! This happened so easily that it really does not make any sense, and I am very confused. I am concerned about losing Hundreds of Hours of progress on my LV 140, and losing Allies, Guild, etc! But I am assuming that an equally easy solution is possible!

Please Help Restore Account!! I will provide whatever information is needed.

THANK YOU
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Zach_J1

Junior Member

Windows PC
Posts

3

Sorry, it appears the problem has solved itself, was able to restore Facebook acct. Apparently they may have flagged the public place IP address I was using the day prior... I waited another day then logged in on a different device via private browser at another IP, then went through the long Jungle with "guided password change" re-confirm already confirmed identity, etc, etc..  Def a BIG PAIN but problem solved thus far..

Question: What do we do IF Facebook really does delete our Linked account?