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Throar

Junior Member

Google Play (Android)
Posts

10

DH5 shuts down

Sun Aug 19, 2018 4:57 pm
Game keeps shutting down when I join a co-op fight, started since last update I believe!
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Throar

Junior Member

Google Play (Android)
Posts

10

Re: DH5 shuts down

Mon Aug 20, 2018 5:45 am
Wtf! I'vegot a problem,get no response! I uninstalled and installed again, still co-op problem!! I've spent $$on this game, and alot of time, ide like an answer!!!
User avatar

Cornucopia

Member

Apple (iOS)
Posts

62

Re: DH5 shuts down

Mon Aug 20, 2018 1:19 pm
Don't use the ping option. Don't tap on the cores and it won't crash.
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Throar

Junior Member

Google Play (Android)
Posts

10

Re: DH5 shuts down

Mon Aug 20, 2018 2:05 pm
Won't even get that far, shuts down while match is loading.
Only happens in co-op!
Thanks for the suggestion
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Tudor FromGameloft

Community Manager

Posts

14

DH5 shuts down

Tue Aug 21, 2018 2:28 pm
Hey, Throar!

I'm sorry to hear that! Please report it with our Customer Care team as well, via the in-game option, as they'll be able to look into this and assist you. Let me know how it works out. ;)

All the best!
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ozyborn

Member

Apple (iOS)
Posts

33

Re: DH5 shuts down

Wed Jan 23, 2019 2:24 am
Same issue here. Ever try debugging your code before implementation?
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jonmyers

Junior Member

Windows PC
Posts

4

Re: DH5 shuts down

Wed Jan 23, 2019 6:27 am
Me too.....I've been crashing since January 10th.  I can only play for a few minutes, then crash.  GL PLEASE FIX THIS, MANY PLAYERS HAVE THIS PROBLEM.
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jonmyers

Junior Member

Windows PC
Posts

4

Re: DH5 shuts down

Sat Feb 02, 2019 10:45 am
I submitted a ticket to Gameloft and received a reply from Olga, asking me if the crashes started after a system update.  I replied yes, but have heard nothing from her since.  My reply was on January 30th.  My ticket number is 17617032.
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Tudor FromGameloft

Community Manager

Posts

14

DH5 shuts down

Tue Feb 05, 2019 4:45 pm
Thanks for sharing, jonmyers!

I've escalated your case with our team so you should be contacted very soon.

Happy Hunting! :D