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Junior Member

Apple (iOS)


3 emails sent and no response

Wed Aug 15, 2018 9:13 pm
It’s been over a month now since I sent a ticket in to customer care and haven’t gotten any response. I’ve spent time/money into this game only to be ignored by your customer care. My ticket ID is 16304448
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Tudor FromGameloft

Community Manager



3 emails sent and no response

Thu Aug 16, 2018 3:11 pm
Hey, Fuegoo1255!

Thanks for letting me know. ;) I've just escalated your case to the team. Please let me know when they get back to you.
Thanks for all your patience, Hunter!

Have a great one!